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Company Contact Info

  • Scott Depot, WV
  • Manpower

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Customer Service Representative

Manpower • Scott Depot, WV

Posted 29 days ago

Job Snapshot

Full-Time
Travel - None
Experience - At least 1 year(s)
Degree - 2 Year Degree
Computer Software, Office Supplies - Equipment, Telecommunications
Admin - Clerical, Customer Service, Human Resources
Relocation - No
0

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Job Description

Customer Service Representative

Are you looking for an exciting local opportunity in the Teays Valley area? Manpower of WV is seeking a Customer Service Representative for a regional employer in the Teays Valley area.

The Customer Service Representative is the day-to-day contact for all our sales and customer support activities. Assigned to a team working collaboratively to support given territories or markets, the Customer Service Representative applies his or her customer service skills and system knowledge to meet the daily needs of the customer.

Job Duties:
- Engage in daily communication with clients, colleagues and stakeholders to ensure top-quality Customer Service
- Respond to customer requests for information in a timely manner (phone/email)
- Answer customer telephone calls, providing technical information and addressing and resolving inquiries and problems
- Process incoming mail, email, leads and faxes, responding to customer needs and requests as needed
- Promote products/services to prospective customers
- Expedite customer orders & process customer orders and input progress notes into computer system
- Assemble print, web, phone materials, as needed
- Perform filing activities and information retrieval, as needed
- Accuracy and completeness through all means of communication
- Create and run sales reports and mailing lists
- Complete and maintain all required paperwork, quotes, records, reports and documentation
- Other tasks as assigned

Requirements for Consideration:
- Associate's degree and 1-3 years of related experience/ education
- Proficiency in Microsoft Word and Google Applications
- Experience with specific business applications
- Candidates must be able to successfully pass a Federal/State background check and a pre-employment drug test

Who is Manpower?

Locally owned, but globally connected, Manpower is a full service staffing and human resources company that provides thousands of jobs every year across West Virginia, Ohio and Kentucky. Manpower provides recruitment and assessment, training and development, career management, outsourcing and workforce solutions across the region.

For more information on exciting local employment opportunities and to register with us, please visit www.Manpower.com or follow us on Facebook at Manpower WV.

Manpower is an EEO/AA/ADA/Veterans employer.

Job ID: USA_422009
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