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Company Contact Info
- Owensboro, KY 42301
- Anne Jungwirth
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Call Center Cust Svc Rep I
Kelly Services • Owensboro, KY
Posted 29 days ago
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Kelly Services is currently seeking Call Center Customer Service Rep position the strong possibility of extending for one of customers who is one of the top international banks in Owensboro, KY area. Kelly is a full service workforce solutions provider to 98% of the Fortune 100™ companies. We provide employment to more than 700,000 people annually and we deal with some of the largest and best companies both nationally and locally. Job Title: Call Center Cust Svc Rep I Location: Owensboro, KY Pay Rate: $12.75/hr Duties:
- Responsible for providing high quality telephone customer service to customers.
- Resolving customer inquiries, providing customers with account information, resolving or referring billing disputes, correcting payment errors, reversing fee and finance charges as appropriate and per guidelines, account maintenance, researching customer problems that couldn't be resolved during initial contact.
- Will receive 2 weeks of training.
- Calls will be monitored and you will be coached based on those monitors.
- It is a professional environment.
- There are strict attendance policies.
- Excellent customer service and communication skills.
- Ability to quickly gain knowledge of all assigned products.
- Ability to solve problems rapidly.
- Good keyboard, phone, and PC skills using word processing and spreadsheet software.
- Effective sales and referral skills.
- Call Center experience preferred.
- Professional telephone demeanor.
If interested, please let me know immediately! Kelley Arzola | Commercial Recruiter II | Kelly Services Global Talent Solutions Kela807@kellyservices.com 779-230-2741 www.kellyservices.com Kelly Temporary Employee Perks: Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase—and the coverage is portable* Service bonus plan Holiday pay plan Weekly electronic pay options Free online training campus available Exclusive online employee community Corporate discounts Apply Now! This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must submit your resumes. If you have questions about the position, you may contact Kelley Arzola at 779-230-2741 or email at email@example.com, however your resume must be received directly from the job posting. Due to the high volume of responses anticipated, only qualified candidates will be contacted.
At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.