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Cellphone Repair Technician

Asurion Clovis Full-Time
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Supply Chain/LogisticsURL blocked - click to apply
 
 
What will you do?
  • Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method.
  • Engage with and reassure customers to deliver outstanding customer service.
  • Meet or exceed key performance objectives including service and repair metrics.
  • Perform various inventory tasks such as counting and monitoring inventory levels.
  • Demonstrate Asurion’s Core Values in all interactions.
 
What we offer:
  • Competitive pay and benefits including health, dental, and vision.
  • Retirement Savings Plan
  • Paid Time Off
  • Tuition Reimbursement Program
  • Ongoing training to grow your skills
  • Uniform allowance
  • Subsidized cell phone plan
 
If you’re a good fit for the job, you’ll have:
  • Six months experience with product service support or troubleshooting electronics
  • Six months face-to-face customer service experience
  • Knowledge of mobile devices and operating​ systems
  • High School diploma or equivalent
  • Strong oral and written communication skills
  • Strong teamwork and collaboration skills
  • Basic knowledge of Microsoft Office
 
Store Location for this job posting:
1263 MARINA BLVD
SAN LEANDRO CA 94577
 
 
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Recommended skills

Microsoft Office
Written Communication
Verbal Communication
Electronics
Team Working
Customer Service
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Job ID: CUS22209

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