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Outbound Support Specialist

The LaSalle Network Inc Chicago Full-Time
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Do you enjoy working in a fast-paced environment? Have you worked in an environment with a high volume of outbound calls? Are you someone who enjoys talking to new people all day? If so keep reading to learn more about our technology start-up client who is looking to hire now! 

Located in the heart of the Loop near Willis Tower this client is looking to add people who have experience making a high volume of outbound calls. This individual must be adaptable to change and willing to wear multiple hats as well as cross train in multiple roles. With a great training program and clearly defined goals and metrics this role is great to build your skills!

The Outbound Support Specialist will join a team that will help you grow as a professional and lead you in the right direction in order to take off running. This is an opportunity to be in a start-up culture where you can grow and develop with the perspective and exposure from multiple other departments.

Outbound Support Specialist Responsibilities:

  • Consult customers on payment plans and options
  • Deliver exceptional customer service while keeping goals and metrics in mind
  • Provide strong written, verbal, and communication skills
  • Handle a high volume of calls on accounts and outstanding balances

Outbound Support Specialist Requirements

  • Experience making a high volume of outbound calls
  • Previous customer service, loan experience, or collections experience preferred
  • Strong written and communication skills
  • A teammate mentality and internally motivated individual

Thank you,

Daisy Guerrero 
Project Manager 
LaSalle Network 

Keywords and Related Terms: collections representative, collections rep, collections , collector , customer service representative , csr , customer service , CSR , skip tracing , representative , call center , inbound , communication , sales representative , loan processor , sales , collections representative , telesales , telemarketer , telemarketing , delinquent , payment , past due , account, debt collector, collections representative, collector, first party, third party, 1st party, 3rd party, skip tracer, loan consultant , outbound , high volume calls , high volume , telephone ,

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, sales, supply chain, healthcare revenue cycle, call cent


Skills required

Customer Service
Technical Support
Problem Solving
Information Technology
Troubleshooting (Problem Solving)
Customer Support
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LaSalle Network is the premier provider of professional staffing and recruiting services. LaSalle has individual business practices specializing in Accounting & Finance, Technology, Office Services, Call Center, Human Resources, Marketing, Supply Chain, Healthcare Revenue Cycle and Executive Search.

LaSalle Network works with companies of all sizes and across all industries. LaSalle’s innovative and unique approach to staffing is designed to provide its clients with quality talent who not only match their job requirements, but the company culture as well. Since inception in 1998, LaSalle Network has served thousands of clients and placed over 25,000 candidates in contract and direct hire positions. With 15% year over year organic growth, LaSalle was ranked on the Inc. 500/5000 List of Fastest Growing Private Companies in America in 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 and 2015.

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