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Tech Writer II at CDK Global

Tech Writer II

CDK Global San Jose, CA Full-Time
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Power the Possibilities
The CDK Global technology team is looking for collaborative innovators who are passionate about making their mark on emerging enterprise software products. We’re building and developing cloud technology for the automotive retail industry
that will change the landscape for automotive dealers, original equipment manufacturers (OEMs) and the customers they serve.

Be Part of Something Bigger
Each year, more than three percent of the U.S. gross domestic product (GDP) is attributed to the auto industry, which flows through our customer, the auto dealer. It’s time you joined an evolving marketplace where research and development
investment is measured in the tens of billions. It’s time you were a part of something bigger.

We’re expanding our workforce – engineers, architects, developers and more – onboarding early adopters who can optimize, pivot and keep pace with ever-evolving development roadmaps and applications.

Join Our Team
Growth potential, flexibility and material impact on the success and quality of a next-gen, enterprise software product make CDK an excellent choice for those who thrive in challenging, fast-paced engineering environments.
The possibilities for impact are endless. We have exceptional opportunities to evolve our industry by driving change through new technology.


If you’re ready for high-impact, you’re ready for CDK.

Responsibilities:

Edit technical content for either internal or external developers, including API reference docs, use-case driven developer’s guides, tutorials, and more
Manage deadlines and deliverables across multiple products and platforms
Enforce and promote our standards, best practices, and guidelines,

Provide coaching and mentorship with regard to writing skills to writers and non-writers where appropriate Create templates
Participate in the Pull Request + CI/CD process for engineering teams, providing content editing and rewrite suggestions from a Product lens for customer-facing artifacts

Provide structural editing beyond copy including information architecture
UI and site content review/editing
Estimate turnaround time for editing services
Provide full transparency on work through the Scrum process, helping teammates to work harmoniously and to help each other

Qualifications
Minimum Qualifications:

BA/BS degree in a technical field or the equivalent professional experience
2-4 years of relevant experience, including a deep understanding of API and SDK documentation structure and editing standards
Familiarity with developer tools and comfortable with authoring within those tools
Familiarity with CSS and markdown
Willingness to switch contexts quickly as needed, using a service or consultant-oriented approach

Preferred Qualifications:

Familiarity with Git processes
Familiarity with Cloud technologies, DevOps, CI/CD, and AWS infrastructure a plus 3-5 years of relevant experience in software, platform engineering, or with IT tools

CDK Global knows you have passions outside of work.  You have family, friends, sporting events, and lots of things going on.   That’s why we offer a comprehensive benefits package to not only take care of you but your family as well.   All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.  

 

Recommended skills

Cloud Technologies
Tutorials
Templates
Engineering
User Interface
Scrum (Software Development)
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