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Instructional Designer, Spectrum Enterprise at Charter Spectrum

Instructional Designer, Spectrum Enterprise

Charter Spectrum Charlotte, NC (Onsite) Full-Time
At a glance:

* Are you a client-focused instructional designer talented in supporting company objectives through the creation of engaging training curricula?
* Can you commit to a motivational position developing high-quality training programs for roles across the company?
* Do you desire competitive salary with lucrative benefits and a focus on professional development?

Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at


As the Instructional Designer, you author our meeting handbooks and ensure teams exceed client expectations. Your passion is designing, developing and effectively implementing curricula and programs that inspire and train team members. You propel team development by conducting needs assessments, selecting impactful instructional models and designing exciting instructional content. You continuously improve the instructional material through reviews and consultations with subject matter experts.

You excel at curating content into a logical progression and teaching company experts how to generate and share their own content. You maximize training by participating in instructional design projects to evaluate training content and ensure its alignment with business objectives. You thrive in an office position developing and refining training instructions for positions across the organization. You report directly to the Senior Manager of Curriculum Development for goals, guidance and assistance.

Position benefits:

* Competitive salary.
* Health, vision and dental insurance.
* 100% company match 401(k) up to 6%.
* Company funded retirement accumulation plan for an additional 3%.
* Education assistance.
* Pretax childcare spending account.
* Paid holidays, vacation days, personal days and sick days.
* Employee discount on Spectrum services where available.

What you will do:

* Enhance company-wide business performances through collaboration with senior leadership and subject matter experts to create learning objectives and design engaging learning content.
* Boost training participants to new heights through the design and development of high-quality and informative learning materials.
* Ensure learning objectives are being met for each session through regular reviews of training materials.
* Incorporate current industry information from subject matter experts and stakeholder feedback to provide enhancements and revisions to existing materials.
* Continuously improve training materials by maintaining current knowledge of latest industry trends, tools and processes.
* Craft quality deliverables that meet business needs by working with assigned Learning and Development teams, managers and directors.
* Support the success of learning projects by actively participating in or facilitating in-person or virtual meetings, including train-the-trainer sessions.
* Drive the project development of training content by maintaining an accurate status of projects, milestones and tasks using the team tracking tool.
* Mitigate training project risks through a detailed diagnosis and escalation of issues to appropriate Learning and Development leaders and stakeholders.
* Perform additional duties related to the position as assigned.

Required keys for success:

* Two or more years of instructional design and development or equivalent experience.
* Solid critical thinking and analytical skills with the ability to effectively prioritize and organize information.
* History of interacting with the public in a professional manner.
* Track record of leveraging foundational digital learning tools, delivery methods and platforms with minimal direction.
* Proven ability to use standard templates across design tools, delivery methods and platforms to complete assigned work.
* Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
* Effective written and spoken English communication skills with all levels of an organization.

Your education:

* Bachelor's degree in education, adult learning or a related field, or an equivalent combination of education, training and experience (required).
* Certification in instructional design, instructional technology or a related field (preferred).

HTR355 335159 335159BR

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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