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Rapid Response Team Member

Physicians Computer Co, The Winooski Full-Time
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Want to join the growing Health Care IT industry and work in a fantastic team culture? Perhaps, you too, desire the friendly, casual, hardworking, and client-focused environment offered by our 80+ employee company located in the Champlain Mill in Winooski, VT.

PCC has designed, developed and supported our award-winning pediatric software for over 30 years. As our electronic health record solution is driving greater demand for our services, we want to expand our team.

As a result, PCC is seeking people to join our Software Solutions Team as a Rapid Response member.

Rapid Response Team members work in our customer care center and are responsible for answering client calls, entering and managing their service needs into our help desk software, and helping to solve their questions and problems. They also travel to our client sites to assist with software configuration and training. This position requires technical aptitude and exceptional customer service and communication skills. Prior experience in the healthcare industry desired, but not required.

To learn more about PCC, this role and how to apply, please click the Apply button or visit our website at URL blocked - click to apply.

The deadline for submitting your application is August 30, 2019.

As a Benefit Corporation, we place a high value on client, employee and community relationships. Our company offers a friendly, informal, and professional work environment.  PCC offers competitive benefits as well as some uncommon perks.

No phone calls, please.

AA/EOE

 

Recommended skills

Customer Service
Software Configuration Management
Training
Rapid Response
Help Desk
Communication
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Job ID: 130618593

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