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Cisco Engineer

Genesis10 Charlotte Contractor
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Genesis10 is currently seeking a Cisco Engineer with our client in the financial industry in Charlotte, NC. This is a 12 month + contract position.

  • This role requires experience providing technical expertise and leadership to flawlessly execute numerous initiatives in the Cisco Enterprise Voice space
  • Provide broad technical view across platforms, identifying technical dependencies, issues, risks, and impact of deliverables and production environment
  • Ensure orchestration of technical deliverables including consistency and interoperability between new architectural components and legacy platforms
  • Expertise in managing technology and operational risk associated with large technology transformations related to Cisco Enterprise Voice
  • Manage the transition of technology change and complex projects in the Cisco Enterprise Voice environment
  • Translate request into technical scope of work
  • Design and implement Cisco Enterprise Voice Solutions that seamlessly integrate with adjunct voice technologies
  • Evaluate user impact to features and functionality
  • Work with Product, Architecture and Engineering, Vendor, and Service Providers to define transformation and migration strategy
  • Develop migration strategy including detailed tasks, timeline, deliverables, and goals
  • Develop risk mitigation plan for pre, during, and post transformation
  • Ensure migration process adheres to security, compliance, and regulatory requirements
  • Define criteria and benchmark measurements for success
  • Develop plan for user experience testing
  • Participate in communication plan and creation of user notifications
  • Ensure engineering cost points are achieved
  • Provide supporting materials for bank Permit to Operate Tollgate
  • Establish and conduct Knowledge Share sessions with support teams
  • Manage pilots and modify plan as needed
  • Change validation and oversight for all migrations
  • Monitor adoption success post migration
  • Day 1 support and escalation post migration

  • Demonstrate extensive technical hands-on experience working in large VOIP environment using Cisco Voice solutions including CUCM, Unity Connection Voice Mail, SCCP, Gatekeeper, CUCIMOC and Jabber softphones
  • Broad working knowledge of call routing QSIG, MGCP, CAC, H323, PRI, and SIP
  • Cisco system and endpoint configuration to meet site specific requirements
  • Sonus Gateway Technology integration experience
  • VLANs, switch port configuration, Layer 2 and 3 networking, and QOS
  • Strong analytical and organizational skills, including attention to detail, and ability to determine effective course of action as required
  • Ability to thoroughly review, understand and interpret technology updates for applicability in the environment we support
  • Ability to interact effectively with all levels of customers and leadership
  • Ability to handle multiple tasks simultaneously and respond under pressure
  • Intermediate proficiency in Microsoft Office Suite and advanced proficiency with Microsoft Visio
  • Bachelor (4-year) degree, with a technical major, such as computer science, computer engineering or 10 years of relevant experience in lieu of degree
  • 7+ years of strong technical experience in coordinating the implementation and operation of voice and data communication solutions
  • Must have exceptional time management skills, be customer oriented and strong organizational, execution, and delivery skills
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)
If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives.  If you are a high performing business or IT professional with solid, referenced experience, we want to meet you.  Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations.  We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement – project after project.   To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com.  "Genesis10 is an Equal Opportunity Employer, M/F/D/V”

Recommended skills

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