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  • Florham Park, NJ

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Administrative Support Associate

Conduent, Inc. • Florham Park, NJ

Posted 18 days ago

Job Snapshot

Full-Time
Other Great Industries
Admin - Clerical

Job Competition

17

Applicants

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Job Description



Overview

As a team member in our Customer Care business, you’ll focus on building trust with our clients. Depending on your role, you could be helping customers directly through voice and chat, training tomorrow’s leaders, or leading the way to ensure our centers run more smoothly. At Conduent, we give our employees the opportunity to further develop their interpersonal communication skills and push boundaries of collaborative thinking.

  • Full Time
  • Entry Level Customer Service
  • Benefits Included


Success Profile

What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.

  • Communicator 9
  • Problem-Solver 9
  • Personable 8
  • Compassionate 7
  • Multi-Tasker 6
  • Creative 5
Traits are on a scale of 1 to 10

Addtional Traits

  • Trustworthy
  • Collaborative
  • Consistent
  • Efficient
  • Independent
  • Organized
  • Team Player


Rewards

  • Healthcare
  • Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.

  • Varying Schedules
  • Collaboration
  • Department learning opportunities and company-wide digital knowledge share.

  • Company Discounts
  • Professional Development
  • Conduent offers programs to help advance the careers of our employees.



Responsibilities

Description
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.

Purpose:
•Responsible for administrative tasks according to set policies and procedures in support of one or more officers, executives, division/unit heads, or managers.  May be assigned to various functional areas throughout the company.

•Provides a wide variety of administrative and staff support services to an organizational unit.

Scope:
General:
•Senior level job with considerable work experience
•Has developed specialized skills or is multi-skilled through job-related training
•Completes a variety of atypical assignments
•May solve problems of a recurring nature, but takes a broad perspective to problems and may identify new, less obvious solutions
•Completes work with a limited degree of supervision
•Acts as an informal resource for colleagues with less experience
•May lead a team in the performance of a variety of tasks that are generally routine
•May have specialized external certification (technical roles)

Primary Responsibilities:
•May perform one or more of the following:
•May coordinate messages, appointments, and information to callers, file maintenance, department office supplies and mail.
•May assist in the preparation and control of records, statistics, and reports regarding operations, personnel changes, etc.
•Administers programs, projects, and / or processes specific to the operating unit served.
•May serve as administrative liaison with others within and outside the company regarding administrative issues related to purchasing, personnel, facilities and operations.
•May assist in budget preparation and control activities.
•Researches, compiles and proofs word processing assignments.
•All other duties as assigned.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the 'Submit' button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.

Job ID: 19005832
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