TheManager of Marketing Operationswill manage support functions essential to sales and marketing team productivity. These include planning, reporting, project management and oversight and governance of the CRM system and data affecting Sales, Client Management, and Marketing territories. Under the Director of Marketing, the Manager of Marketing Operations will also work closely with internal and external stakeholders to ensure appropriate objectives and priorities are enabled within the sales organization supported. This role is a hybrid of strategic planning, sales optimization, finance, and analysis. (Remote Work Available).
Implements and manages scalable Marketing processes, reporting resources, and models to facilitate the companys growth goals
Acts as the liaison between stakeholders (including sponsors), Marketing, Account Management, Sales and Support teams for Sales/Marketing reporting, CRM, and other data-driven platforms utilized by Marketing
Maintains the companys CRM system direct configurations, communication between different platforms and workflows, data accuracy and completeness, as well as train new employees on use
Ensures alignment of internal systems to support customer-facing information with sales process, internal controls, Account Management and Marketing teams, and communication across the organization regarding the needs of Sales
Develops necessary Marketing management reporting needed on a daily, weekly, and quarterly basis, for sales leadership including rollup of monthly and quarterly pipeline review
Coordinates annual database clean up and records validation aligned to new and existing data acquired
Performs ad hoc reporting and analysis as needed and requested from Sales, Marketing, and Sr. Leadership
Provides dynamic surveys for internal and external use to a variety of complex audiences with high levels of participation and low levels of consumer bias
Builds peer support and strong internal-company relationships with other key management personnel
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors degree in Business Administration, Marketing, or related field; Masters degree in Business Administration or Analytics
Three to five years of Sales/Marketing Operations or Sales Administration experience; Prior organizational and information management experience
Deep understanding and hands-on skills working with Microsoft Dynamics , Marketing processes, strategies and experience implementing data-driven changes
Strong interpersonal skills to work effectively with internal and external customers
Proven ability to work with a high degree of accuracy and attention to detail
Demonstrated ability to handle multiple tasks simultaneously and to prioritize accordingly
Possess the ability to analyze data and summarize results with reporting experience
project management skills and ability to work independently
Effective written and verbal communication skills
Proficient using Excel, Word, PowerPoint, and Microsoft Dynamics or other related CRMs
About our Line of Business
PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please visit www.pharmerica.com. Follow us on Facebook ([ Link removed ] - Click here to apply to MANAGER OF MARKETING OPERATIONS , Twitter ([ Link removed ] - Click here to apply to MANAGER OF MARKETING OPERATIONS , andLinkedIn ([ Link removed ] - Click here to apply to MANAGER OF MARKETING OPERATIONS .
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Job LocationsUS-KY-LOUISVILLE | US-FL-TAMPA | US-IL-CHICAGO | US-GA-ATLANTA | US-CO-DENVER | US-TX-DALLAS
Line of Business PharMerica
Position Type Full-Time
- Account Management
- Attention To Detail
- Business Administration
- Customer Relationship Management
- Data Analysis