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MANAGER OF MARKETING OPERATIONS job in Tampa at BrightSpring Health Services

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BrightSpring Health Services Tampa, FL Full-Time

Our Company



TheManager of Marketing Operationswill manage support functions essential to sales and marketing team productivity. These include planning, reporting, project management and oversight and governance of the CRM system and data affecting Sales, Client Management, and Marketing territories. Under the Director of Marketing, the Manager of Marketing Operations will also work closely with internal and external stakeholders to ensure appropriate objectives and priorities are enabled within the sales organization supported. This role is a hybrid of strategic planning, sales optimization, finance, and analysis. (Remote Work Available).


  • Implements and manages scalable Marketing processes, reporting resources, and models to facilitate the companys growth goals

  • Acts as the liaison between stakeholders (including sponsors), Marketing, Account Management, Sales and Support teams for Sales/Marketing reporting, CRM, and other data-driven platforms utilized by Marketing

  • Maintains the companys CRM system direct configurations, communication between different platforms and workflows, data accuracy and completeness, as well as train new employees on use

  • Ensures alignment of internal systems to support customer-facing information with sales process, internal controls, Account Management and Marketing teams, and communication across the organization regarding the needs of Sales

  • Develops necessary Marketing management reporting needed on a daily, weekly, and quarterly basis, for sales leadership including rollup of monthly and quarterly pipeline review

  • Coordinates annual database clean up and records validation aligned to new and existing data acquired

  • Performs ad hoc reporting and analysis as needed and requested from Sales, Marketing, and Sr. Leadership

  • Provides dynamic surveys for internal and external use to a variety of complex audiences with high levels of participation and low levels of consumer bias

  • Builds peer support and strong internal-company relationships with other key management personnel

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelors degree in Business Administration, Marketing, or related field; Masters degree in Business Administration or Analytics

  • Three to five years of Sales/Marketing Operations or Sales Administration experience; Prior organizational and information management experience

  • Deep understanding and hands-on skills working with Microsoft Dynamics , Marketing processes, strategies and experience implementing data-driven changes

  • Strong interpersonal skills to work effectively with internal and external customers

  • Proven ability to work with a high degree of accuracy and attention to detail

  • Demonstrated ability to handle multiple tasks simultaneously and to prioritize accordingly

  • Possess the ability to analyze data and summarize results with reporting experience

  • project management skills and ability to work independently

  • Effective written and verbal communication skills

  • Proficient using Excel, Word, PowerPoint, and Microsoft Dynamics or other related CRMs

About our Line of Business

PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please visit Follow us on Facebook ([ Link removed ] - Click here to apply to MANAGER OF MARKETING OPERATIONS , Twitter ([ Link removed ] - Click here to apply to MANAGER OF MARKETING OPERATIONS , andLinkedIn ([ Link removed ] - Click here to apply to MANAGER OF MARKETING OPERATIONS .

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ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, drivers license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at [ Email address blocked ] - Click here to apply to MANAGER OF MARKETING OPERATIONS .

BrightSpring Health Services, and our family of brands, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the BrightSpring Disabilities Support Team at

or contact us ([ Link removed ] - Click here to apply to MANAGER OF MARKETING OPERATIONS for assistance.

Equal Opportunity Employment Posters (

Click here ([ Link removed ] - Click here to apply to MANAGER OF MARKETING OPERATIONS for additional FAQ information.


ID 2022-63433

Line of Business PharMerica

Position Type Full-Time

Recommended Skills

  • Account Management
  • Attention To Detail
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  • Data Analysis
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