Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
What job do you want?

Customer Service Representative Associate (Healthcare) job in Earth City at Cognizant

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Customer Service Representative Associate (Healthcare) at Cognizant

Customer Service Representative Associate (Healthcare)

Cognizant Earth City, MO Full-Time
Apply on company site

Create Job Alert.

Get similar jobs sent to your email





TriZetto a Cognizant Technology Solution company is seeking a Customer Service Representative Associate for our office in Earth City, MO.

Providing technical assistance and support via inbound phone calls to TriZetto Provider Solutions’ internal/external clients, trading partners and vendors who are utilizing TriZetto products under close supervision.





1.  Answering a high volume of inbound technical phone calls.

2.  Troubleshooting, diagnosing and resolving technical issues with high First Contact Resolution rates (FCR).

3.  Following established policies, procedures, processes and workflows to ensure appropriate resolution of issues of limited scope.

4.  Documenting all issues, comments and resolutions in appropriate software system applications.




Education:  High school diploma, GED Certificate or equivalency. Associate's or Bachelor's degree in Healthcare Management preferred.


Experience:  Minimum of two years' experience in customer service. Understanding of the insurance industry, electronic claims, medical office knowledge and/or coding/billing preferred.


Technical Competencies:

  • Proficient in computer skills, including typing, navigating Windows-based platforms and utilizing Microsoft Office applications.
  • Strong customer service and quality orientation.
  • Excellent problem solving skills.


Behavioral Competencies:

  • Excellent verbal communication and written documentation skills
  • Strong customer service skills.
  • Ability to work in a fast-paced team environment with excellent organizational skills.



No travel.                                                                                          



Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Apr 19 2021

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at [ Link removed ] - Click here to apply to Customer Service Representative Associate (Healthcare) or follow us [ Link removed ] - Click here to apply to Customer Service Representative Associate (Healthcare)

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [ Email address blocked ] - Click here to apply to Customer Service Representative Associate (Healthcare) with your request and contact information.


Recommended Skills

Computer Literacy
Verbal Communication
Customer Service
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 00042272481

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.