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Resident Monitor, Full Time job in The Bronx at Lower Eastside Service Center

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Resident Monitor, Full Time at Lower Eastside Service Center

Resident Monitor, Full Time

Lower Eastside Service Center The Bronx, NY Full-Time
BASIC FUNCTION:Provides a supportive setting for building residents, staff and visitors and ensures outreach, crisis management and life skills functions are being provided.

  • Meets, greets, checks identifications and announces visitors to residents and staff.
  • Maintains daily log of complaints and incidents in the building.
  • Provides assistance to the clients when outside agencies are conducting home visits.
  • Calls 911 in emergencies and informs Emergency Operator of emergency.
  • Support and assist the individuals in developing skills that will further their independence, increase their community involvement and improve their quality of life.
  • Address and access client's needs in crisis situations. Follow protocols written in the LESC Policy and Procedure handbook.
  • Engage tenants with outreach and life skills regarding substance use, HIV/AIDS and overall health.
  • Assists tenants with filling out complaint forms, work orders and relays information to appropriate staff for follow up.
  • Answers central telephones and relays messages to staff and residents.
  • Records and maintains log of incidents.
  • Monitors resident activity and ensures their safety.
  • Assists program staff as needed.
  • Performs other duties as requested or assigned.

  • Fireguard (F-01) Certification required or must be attained within first 6 months of employment.
  • High School Diploma, GED and/or a satisfactory equivalent combination of education and/or training and experience.
  • Experience in permanent or transitional housing, or community facility, or related social services areas.
  • Good interpersonal skills and ability to conduct oneself in a professional manner.
  • Sensitivity to issues involved in working with diverse organization is essential.
  • Bilingual skills in English and Spanish are a plus.

SCHEDULE:Monday-Friday 12AM-8AM

RATE:Hourly Rate $18/hr plus night differential

LOCATION:Bronx, NY 10462

This position requires full COVID-19 vaccination status.

We offer excellent benefits including:
  • Generous time off that includes 4 weeks of vacation
  • Medical, Dental, and Vision Insurance
  • Discounted Commuter benefits
  • Life insurance & Long term disability
  • Eligible for Federal Student Loan Repayment Program
  • Training and other additional voluntary benefits

To join our diverse team, please include a cover letter and salary requirements with your resume/application submission.

Please visit us at

EEO Minorities/Women/Disabled/Vet

Recommended Skills

  • English
  • Hiv/Aids Testing
  • Interpersonal Skills
  • Medical Emergency
  • Self Motivation
  • Spanish
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