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Customer Support at Allied Global Services

Customer Support

Allied Global Services Lee's Summit, MO Contractor
  • Are you someone who is good connecting with people over the phone and can ask questions to help customer solve problems?
  • If so, here is your opportunity to become our next Customer Support team member and create a lasting impression on clients and customers. Apply now!
  • Monday – Friday 8 am to 5 pm / Lee’s Summit, MO Contract / $15 per hour

Customer Support

Position Summary

Our Lee's Summit based organization is looking for a contract customer person to call on stores who sell their product and ask questions about the use of the product and answer questions or set up maintenance checks.  Looking for a person with a strong work ethic and a cheerful disposition. The ideal candidate for this role would have good customer service experience and good computer skills. 

Responsibilities

  • Place outbound calls to follow-up on orders/delivery of parts and answer questions
  • Make outbound calls to stores to check on equipment, if it is working properly, check on maintenance calls 
  • Set up maintenance appointments if necessary
  • Respond to emails promptly
  • Working directly with customers while entering their information into database
  • Update account info correctly

Requirements

  • Previous customer service experience
  • Comfortable with entering data on computers while talking with client
  • Good phone etiquette
  • Quick learner with good retention skills
  • High School Diploma
Salary $15 hour

#ZR

#CB

 

Recommended Skills

Friendliness
Computer Literacy
Customer Service

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