Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Client Support Specialist - Austin, TX

Nesco Resource Austin Full-Time
Apply Now

The Client Services Specialist provides internal support to PC network users on multiple platforms and operating systems and assists PC users on the various aspects of using available hardware and software.

  • Diagnoses and resolves problems related to the operation of PCs on the network.

  • Addresses help desk tickets as Tier Two support

    • Creates help desk tickets as needed to address user issues

    • Addresses tickets assigned to Client Services team as they become available

    • Escalates issues to Tier Three

  • Installs and configures software and utilities according to network standard.

  • Trains users to make efficient use of their PCs.

  • Maintains contact with software vendors and internal customers in order to resolve technical and operational details concerning PC products and support.

Skills, Knowledge, Abilities:

  • Competent in all phases of end user computing

  • Excellent written and verbal communication skills

  • Energetic and positive attitude with a strong work ethic


  • High School / GED or Equivalent required. Associates degree in computer science or other technical discipline strongly preferred, or equivalent, relevant experience preferred.

  • 1-3 years relevant work experience

  • 2 years of experience with PC/network environment

Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Skills required

Customer Service
Technical Support
Problem Solving
Information Technology
Troubleshooting (Problem Solving)
Customer Support


About the company

Salary Estimator

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 19-28011


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

Nesco Resource is one of the leading national staffing and employment agencies offering services in temporary staffing, direct hire, and host of other staffing and recruiting solutions. Through its branch office network, Nesco Resource offers clients and employees services ranging from Temporary Staffing, Permanent Placement, Recruitment Process Outsourcing, Onsite Management Services and more. Nesco Resource is an employment agency with dedicated offices supporting Engineering & IT, Clerical & Light Industrial, and Accounting & Finance specialties. Whether you're one of the thousands of people we've helped find a job or a company that we've helped find talent, we're working every day for you to match top talent with great opportunities.

View the full profile