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Software Testing - Operations Project Consultant - UAT - MVSO job in Charlotte at Bank of America

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Software Testing - Operations Project Consultant - UAT - MVSO at Bank of America

Software Testing - Operations Project Consultant - UAT - MVSO

Bank of America Charlotte, NC Full Time

Job Description:

Line of Business Description: This role is in support of User Acceptance Testing (UAT) for the Mortgage and Vehicle Servicing Operations (MVSO) organization. Responsibilities include, but are not limited to:

  • End to End testing for medium to large complex/highly visible software solutions . Role requires associate to:

  • Develop UAT testing strategies/plans and require influencing partner to drive outcomes.

  • Defines project testing scope to others outside of operations that may become involved in or impacted by the project.

  • Work closely with partners (line of business, technology, project managers etc.) to ensure requirements are translated accurately into robust test  plans/scripts/Data that support the project needs.

  • Leads UAT testing execution with LOB testing partners for both UAT and Production Validation (PIV) for all releases, including defect management and status reporting.

  • May be required to support more than one initiative simultaneously while coordinating projects large or small requiring creative solutions under compressed timelines.

  • Escalate issues that are not being resolved on a timely basis or not meeting SLA standards

Enterprise Description:  Responsible for medium - large projects for an operations department, product or business unit. Provides consulting expertise to line managers on productivity issues, analyzes market and operational impact in the business brought about by the project parameters. Researches and documents organizational reviews, workflow analysis, management and staff analysis. Develops project plans including estimates of cost and resources required. Defines project scope to others outside of operations that may become involved in or impacted by the project. Requires a thorough knowledge of the operations area. Qualifications

Required Skills and Experience

  • 2 years of technical Project Management experience and/or 2+ years software testing

  • Ability to lead and manage multiple projects and initiatives

  • Ability to lead assessments for process improvements to improve testing

  • Ability to communicate with different audiences (across and up the organization)- verbal and written skills

  • Strong customer and project deliverables focus

  • Must be able to work independently and is not afraid to make a decision and act on it

  • Demonstrates commitment to excellence by anticipating needs, identifying and mitigating risks and minimizing potential problems

  • Decision made with logic, facts and context. Demonstrates ability to make decisions, adapt to change and recommend creative solutions

  • Doesn’t wait for direction, sets the direction and creates empowerment; fosters discovery and launch new ideas

  • Must be able to work independently and is not afraid to make a decision and act on it

  • Analytical skills; complex problem solving skills; ability to lead “horizontally”; self-motivated

  • Ability to lead assessments for process improvements to improve testing

Desired Skills and Experience

  • Experience with User Acceptance Testing (UAT) a plus

  • 3+ years of Project Management experience with emphasis on User Testing preferred

  • Experience with Agile methodology- Well versed in using HP Application Lifecycle Management/Rally/JIRA as a testing tool highly desired

  • Analytical and strong Excel user (Pivot/Macros/Graphs) a plus

  • Able to create executive presentations (PowerPoint) a plus

Enterprise Description:  Responsible for medium - large projects for an operations department, product or business unit. Provides consulting expertise to line managers on productivity issues, analyzes market and operational impact in the business brought about by the project parameters. Researches and documents organizational reviews, workflow analysis, management and staff analysis. Develops project plans including estimates of cost and resources required. Defines project scope to others outside of operations that may become involved in or impacted by the project. Requires a thorough knowledge of the operations area.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0 -->

Job Description:

Line of Business Description: This role is in support of User Acceptance Testing (UAT) for the Mortgage and Vehicle Servicing Operations (MVSO) organization. Responsibilities include, but are not limited to:

  • End to End testing for medium to large complex/highly visible software solutions . Role requires associate to:

  • Develop UAT testing strategies/plans and require influencing partner to drive outcomes.

  • Defines project testing scope to others outside of operations that may become involved in or impacted by the project.

  • Work closely with partners (line of business, technology, project managers etc.) to ensure requirements are translated accurately into robust test  plans/scripts/Data that support the project needs.

  • Leads UAT testing execution with LOB testing partners for both UAT and Production Validation (PIV) for all releases, including defect management and status reporting.

  • May be required to support more than one initiative simultaneously while coordinating projects large or small requiring creative solutions under compressed timelines.

  • Escalate issues that are not being resolved on a timely basis or not meeting SLA standards

Enterprise Description:  Responsible for medium - large projects for an operations department, product or business unit. Provides consulting expertise to line managers on productivity issues, analyzes market and operational impact in the business brought about by the project parameters. Researches and documents organizational reviews, workflow analysis, management and staff analysis. Develops project plans including estimates of cost and resources required. Defines project scope to others outside of operations that may become involved in or impacted by the project. Requires a thorough knowledge of the operations area. Qualifications

Required Skills and Experience

  • 2 years of technical Project Management experience and/or 2+ years software testing

  • Ability to lead and manage multiple projects and initiatives

  • Ability to lead assessments for process improvements to improve testing

  • Ability to communicate with different audiences (across and up the organization)- verbal and written skills

  • Strong customer and project deliverables focus

  • Must be able to work independently and is not afraid to make a decision and act on it

  • Demonstrates commitment to excellence by anticipating needs, identifying and mitigating risks and minimizing potential problems

  • Decision made with logic, facts and context. Demonstrates ability to make decisions, adapt to change and recommend creative solutions

  • Doesn’t wait for direction, sets the direction and creates empowerment; fosters discovery and launch new ideas

  • Must be able to work independently and is not afraid to make a decision and act on it

  • Analytical skills; complex problem solving skills; ability to lead “horizontally”; self-motivated

  • Ability to lead assessments for process improvements to improve testing

Desired Skills and Experience

  • Experience with User Acceptance Testing (UAT) a plus

  • 3+ years of Project Management experience with emphasis on User Testing preferred

  • Experience with Agile methodology- Well versed in using HP Application Lifecycle Management/Rally/JIRA as a testing tool highly desired

  • Analytical and strong Excel user (Pivot/Macros/Graphs) a plus

  • Able to create executive presentations (PowerPoint) a plus

Enterprise Description:  Responsible for medium - large projects for an operations department, product or business unit. Provides consulting expertise to line managers on productivity issues, analyzes market and operational impact in the business brought about by the project parameters. Researches and documents organizational reviews, workflow analysis, management and staff analysis. Develops project plans including estimates of cost and resources required. Defines project scope to others outside of operations that may become involved in or impacted by the project. Requires a thorough knowledge of the operations area.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description: Line of Business Description: This role is in support of User Acceptance Testing (UAT) for the Mortgage and Vehicle Servicing Operations (MVSO) organization. Responsibilities include, but are not limited to:

  • End to End testing for medium to large complex/highly visible software solutions . Role requires associate to:

  • Develop UAT testing strategies/plans and require influencing partner to drive outcomes.

  • Defines project testing scope to others outside of operations that may become involved in or impacted by the project.

  • Work closely with partners (line of business, technology, project managers etc.) to ensure requirements are translated accurately into robust test  plans/scripts/Data that support the project needs.

  • Leads UAT testing execution with LOB testing partners for both UAT and Production Validation (PIV) for all releases, including defect management and status reporting.

  • May be required to support more than one initiative simultaneously while coordinating projects large or small requiring creative solutions under compressed timelines.

  • Escalate issues that are not being resolved on a timely basis or not meeting SLA standards

Enterprise Description:  Responsible for medium - large projects for an operations department, product or business unit. Provides consulting expertise to line managers on productivity issues, analyzes market and operational impact in the business brought about by the project parameters. Researches and documents organizational reviews, workflow analysis, management and staff analysis. Develops project plans including estimates of cost and resources required. Defines project scope to others outside of operations that may become involved in or impacted by the project. Requires a thorough knowledge of the operations area. Qualifications

Required Skills and Experience

  • 2 years of technical Project Management experience and/or 2+ years software testing

  • Ability to lead and manage multiple projects and initiatives

  • Ability to lead assessments for process improvements to improve testing

  • Ability to communicate with different audiences (across and up the organization)- verbal and written skills

  • Strong customer and project deliverables focus

  • Must be able to work independently and is not afraid to make a decision and act on it

  • Demonstrates commitment to excellence by anticipating needs, identifying and mitigating risks and minimizing potential problems

  • Decision made with logic, facts and context. Demonstrates ability to make decisions, adapt to change and recommend creative solutions

  • Doesn’t wait for direction, sets the direction and creates empowerment; fosters discovery and launch new ideas

  • Must be able to work independently and is not afraid to make a decision and act on it

  • Analytical skills; complex problem solving skills; ability to lead “horizontally”; self-motivated

  • Ability to lead assessments for process improvements to improve testing

Desired Skills and Experience

  • Experience with User Acceptance Testing (UAT) a plus

  • 3+ years of Project Management experience with emphasis on User Testing preferred

  • Experience with Agile methodology- Well versed in using HP Application Lifecycle Management/Rally/JIRA as a testing tool highly desired

  • Analytical and strong Excel user (Pivot/Macros/Graphs) a plus

  • Able to create executive presentations (PowerPoint) a plus

Enterprise Description:  Responsible for medium - large projects for an operations department, product or business unit. Provides consulting expertise to line managers on productivity issues, analyzes market and operational impact in the business brought about by the project parameters. Researches and documents organizational reviews, workflow analysis, management and staff analysis. Develops project plans including estimates of cost and resources required. Defines project scope to others outside of operations that may become involved in or impacted by the project. Requires a thorough knowledge of the operations area. Shift:

1st shift (United States of America)

Hours Per Week: 

40
 

Recommended Skills

  • Process Improvements (Business)
  • Management
  • Operations
  • Acceptance Testing
  • Agile Software Development
  • Jira
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