Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default1

Service Leader

Perkins Restaurants Westminster Full-Time
$82,647.00 (Careerbuilder est.)
Apply Now

Service Leader

SUMMARY OF POSITION:

Achieves guest satisfaction through implementation of company policies, procedures, programs, and performance standards. Monitors compliance with company standards and execution of all company policies to guarantee maximum guest satisfaction and a quality work environment.

POSITION ACTIVITIES AND TASKS:

  • Ensures that all guests are properly greeted, seated, and served.
  • Accountable for proper resolution of all guest complaints.
  • Ensures proper control of the facility and equipment through preventive maintenance, repairs, security measures, and adherence to safety and sanitation requirements.
  • Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
  • Trains employees during shift to guarantee proper and productive performance.
  • Takes responsibility and verifies that all menu items are prepared and served according to standards.
  • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
  • Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
  • Responsible for change fund, cash register, and guest check control. Performance will have a direct affect on the unit’s sales and profits through consistent guest satisfaction and cost controls.


Service Leader

PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS:

  • Extensive standing, without breaks.
  • Exposure to heat, steam, smoke, cold.
  • Reaching heights of approximately 6 feet and depths of 2 1/2 - 3 ft.
  • Must have high level of mobility/flexibility in space provided.
  • Must be able to fit through openings 30' wide.
  • Must be able to work irregular hours under heavy pressure/stress during busy times.
  • Bending, reaching, walking.
  • Communicating with guests.
  • Operating cash register.
  • Carrying trays of food products weighing about 20 pounds for distances up to 30 feet.
  • Lifting up to 50 pounds.

EDUCATION LEVEL REQUIRED:

  • High school diploma; some college or degree preferred.

EXPERIENCE REQUIRED:

  • At least six months prior experience in guest service capacity.

Recommended skills

Sanitation
Communication

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

x

What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$82,647
Avg. Yearly Salary
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: J3N1FS74BJD0BCY4V9P

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.