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Job Requirements of Remote Tax Professional:
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Employment Type:
Full-Time
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Location:
El Mirage, AZ (Remote)
Do you meet the requirements for this job?
Remote Tax Professional
* Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email)
* Generate business growth, increase client retention, and offer additional products and services
* Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results
* Grow your tax expertise
Your Expertise
* Experience completing individual tax returns
* Experience working in a fast-paced environment
* Access to high speed, reliable internet
* Experience and skilled in technology (specifically MS Teams and Outlook)
* Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat
* Experience utilizing effective customer service techniques
* Analytical and problem-solving skills
* Successful completion of the H&R Block Tax Knowledge Assessment1 or equivalent
* High school diploma / equivalent or higher
* Must complete continuing education requirement and meet all other IRS and applicable state requirements
* Availability to work a minimum of 20 hours a week during peak tax season
* Skill in researching information using various tax and publication tools to understand the client's need (i.e., IRS Publications/Instructions)
Recommended Skills
- Analytical
- Customer Service
- Ms Teams
- Problem Solving
- Tax Return
- Team Working
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Job ID: kg1cf6h
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