You?re highly valued as our customer?s primary point of contact, and you care about helping others. The customer experience is at the forefront of all you do, exceeding expectations at every turn. You?re a listener, problem solver and believe in quality. You enjoy being on the phone, and customers hear your smile as you patiently help them find a resolution.
Why You Should Consider This Role:
You love helping and connecting with people.
You?re a problem solver who likes to think on your feet and enjoys a challenge.
You thrive in a fast-paced, changing environment.
You believe the details are important and actively listen for them.
You go above and beyond because you want to, not because you have to.
The Ideal Candidate Will Have
Strong attention to detail
Great conversation skills and ability to WOW customers on every call
Excellent verbal, written and listening skills
Relentless drive to own the customer?s problem and resolve it
Ability to adapt well to change
Ability to work well in a fast-paced environment
Ability to think outside of the box to resolve problems
Ability to multi task using technology, including call handling and call documentation
Minimum high school diploma or GED, and 1 year of work experience required
College degree with 0-1 year of work experience, preferred
Immediate need for a customer service representative seeking to work from home,
The client is seeking a highly professional individual with a very motivated and positive attitude, one that is a self-starter and has a natural ability to multi-task. You will be responsible for customer support and research. Apply for this great position as a customer service representative today! AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
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