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Mental Health Counselor I/Benefits Specialist - ACCESS

SFV Community Mental Health Los Angeles Full-Time
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Provide comprehensive mental health, case management, crisis intervention services to clients enrolled in Cornerstone Access Center. Assist clients in obtaining all entitlement benefits and complete all client Progress Notes to reflect income changes. Develop specific goals as defined on CCCP/Client Care Coordination Plan that address increased income attainment. Work with Multi-disciplinary treatment team members and clients to educate and inform on SSI/SSA, GR, Center Payee-ship services and all client entitlements. Track all income changes in HMIS, assist clients with achieving goals, attend program specific meetings, dispos., and attend community meetings. Facilitate groups as directed by Asst. Director and/or Program Manager.

POSITION RESPONSIBILITIES: Provide direct and indirect client services.

Provide knowledge and understanding to staff and clients of resources and referrals for achieving increased income stability through attainment of SSI/SSA/SSDI/GR or other means of increased income.

Prepare client for SSI application submission. Assist with paperwork, act as liaison between social security analyst and our agency to facilitate acceptance for benefits.

Reporting and complete all DMH documentation within mandated time frame and in compliance with county, state and Center guidelines. .

Provided crisis intervention – intervene with the client/others at the onset of a crisis to provide support and assistance in problem resolution and to coordinate or arrange for the provision of other needed services.

Identify, assess and mobilize resources to meet the clients need in linkage and consultation.

Transport client to and from referrals when necessary.

Will work as part of a multi-disciplinary treatment team; participate in staff and clinical meetings and other Center and/or Community meetings as assigned.

Complete daily submission of Progress Notes/Unit of Service logs. Maintain productivity standards as assigned by Program Manager and/or Asst. Director.

Participate in clinical reviews, maintain records of clients’ participation and progress in program in accordance with agency and county regulations.

Maintain a caseload of clients. Complete all agency paperwork and client documentation on a daily basis or as required. Assist clients in developing or maintaining the daily living skills needed to implement and achieve the goals of the individual service plan.

Will perform other duties as assigned by Program Manager and/or Asst. Director.


B.A. in the field of Human Services, (Psychology, Social Work, Social Sciences and/or Sociology) with a minimum of two years post graduation experience.


Possess a minimum of two years experience in mental health setting with mentally disabled population preferably with homeless individuals, conducting individual and group counseling and brief intake assessment.

Knowledge and experience in; assertive outreach to clients in the community, comfort working on an inter-disciplinary team utilizing a social rehabilitation approach, ability to work with multi-ethnic, multi-cultural homeless individuals in their environment. Must possess good interpersonal skills and an understanding of persons with emotional, mental and behavioral problems.

Knowledge and experience working with homeless, mentally ill.

Must have a good driving record must be insurable by Center insurance company.

Benefit entitlement understanding and DMH documentation standards needed.

Recommended skills

Social Work
Mental Health
Human Services
Crisis Intervention
Case Management
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Job ID: 0R30940679


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The San Fernando Valley Community Mental Health Center, Inc. founded in 1970, is a private, non-profit agency dedicated to improving the mental health of individuals and families within the community. Primary emphasis is placed on providing culturally sensitive and linguistically relevant services to children, adolescents and transitional age youth with serious emotional disorders, and services for adults and older adults with severe and persistent mental illness. The Center is committed to treating all consumers with dignity and enhancing their quality of life.

Through its programs and services, the San Fernando Valley Community Mental Health Center, Inc. strives to:

  • Facilitate and encourage the development of each consumer to his/her highest level of functioning and potential.
  • Provide effective and culturally sensitive therapeutic services based on each consumer’s individualized needs, strengths and choices.
  • Maximize the involvement of consumers and family members in planning, evaluation and implementation of services
  • Provide a continuum of therapeutic programs that include appropriate alternatives to psychiatric hospitalization and effectively serve consumers in the least restrictive setting possible.
  • Provide early intervention programs that serve to prevent the onset of mental illness or the development of more serious mental illness.
  • Eliminate negative perceptions and increase awareness and understanding of mental illness.
  • Promote the highest level of social inclusion and community integration for all persons served.

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