Sr Director - Tech Ops
Reporting to theVP, Cloud Operations, Skyhigh Security is seeking a customer focused, proven Technical Operations and experienced people leader to assume the role of Sr Director, Tech Ops. In this role your charter will be to develop strategy and drive operational excellence of Skyhigh Security's global cloud infrastructure with teams located in multiple global locations.
About the Role:
You will lead our cloud infrastructure technology strategy and vision, with emphasis on delivering robust, resilient, and scalable solutions to meet Skyhigh Security growth objectives
Instill consistency and best practices in cloud infrastructure service management, process, and procedures across the organization
Drive a measurable disciplined approach to operationalize and scale cloud operations initiatives to meet or exceed customer expectations on SLA and quality
Introduce innovative, differentiating cloud capabilities that enhance the overall competitive posture
Establish clear and aspirational goals while committing the organization to improved performance and accountability
Develop and mentor a high performing team of global professionals with focus on attracting, motivating, and developing best-in-class talent
Foster culture of collaboration with cross functional teams (e.g., Engineering, Customer Success, Product management) and 3rd party providers/vendors
Plans, provides resources for and directs activities in engineering function to meet schedules, standards, and cost. Cultivates and reinforces appropriate group values, norms and behaviors. Identifies and analyzes problems, plans, tasks, and solutions. Provides guidance on employee development, performance, and productivity issues. Plans and schedules daily tasks, uses judgement on a variety of problems requiring deviation from standard practices. Inadequacies and erroneous decisions would cause moderate inconvenience and expense.
**_Company Benefits and Perks:_**
We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
+ Pension and Retirement Plans
+ Medical, Dental and Vision Coverage
+ Paid Time Off
+ Paid Parental Leave
+ Support for Community Involvement
We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
- Operational Excellence
- Product Management
- Service Management