Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Nashville, TN 37211

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Email Send Failed!


Primeritus Financial Services, Inc • Nashville, TN

Posted 7 days ago

Job Snapshot

Other Great Industries
Professional Services


How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Responsible for light skip tracing accounts within the scope of applicable laws and regulations in a manner that denotes professionalism and integrity. Ideal candidate will have had experience in pre charge-off Recovery Floor accounts,   use of system (IRIS / RDN) and basic skip tools.
Essential Duties and Responsibilities:
  • Use of internet databases and phone tools in order to locate customers/collateral
  • Build successful relationships with contractors and clients in order to service accounts
  • Communicate verbally and/or systematically with CSRs and/or contractors to:
    • Provide updates regarding account status and service levels; recommend changes if needed
    • Obtain new leads on customers / collateral locations
    • Obtain any necessary documentation or guidance to pursue the collateral/customers
    • Ensure information/leads provided are being acknowledged and reacted to
  • Assist the recovery floor to ensure that Client goals are met
  • Conduct initial review of information provided by clients to ensure accuracy
  • Become fluent with different styles of skip tracing and use personal judgment dependent upon workload on how/when to initiate them:
    • Touch And Go (TAG)
  • Provide new addresses for customer and cosigner (TLO)
  • Providing focus areas for our recovery agents
  • Reassign / dual assign agent
    • Light Investigative Skip (LIS); includes TAG
      • Identify the best known address to locate client’s collateral or customer
      • Search relatives / associates / POE / property ownership
      • Asset Searches / additional assets
      • Contact agencies / build rapport
    • Medium Skip Review (MSR); includes TAG / LIS
      • Provide new addresses for customer and cosigner (TLO & CLEAR)
      • Initiate contact with client’s customers, references, relatives and associates
      • Generate leads from 3rd Party connections / likely associates etc
  • Schedule and assign orders to appropriate contractors to ensure expectations are met and information provided is understood
  • Use independent judgment and discretion to ensure compliance with all state and federal codes, regulations, and laws that pertain to the position
Minimum Qualifications:
  • High School diploma or equivalent
  • Some college level education preferred
  • Knowledge and thorough understanding of internet search tools utilized to trace individuals or collateral
  • Full working knowledge of / experience with state and federal rules and regulations pertaining to the CFPB, FDCPA, GLBA, ECPA/TPA
  • Effective time/organizational management skills / ability to multi-task efficiently
  • Professionalism and business savvy
  • Excellent verbal/phone and written communication skills
  • Computer savvy / proficient with basic Windows software
  • Ability to sit for prolonged periods of time
  • Must be able to work overtime as needed
Job ID: 181
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.