Housekeeping Supervisor | The River Inn | Modus by PM Hotel Group

Requisition Number: HOUSE015508

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• Posted: January 6, 2025


• Full-Time

The River Inn
924 25th St NW
Washington, DC 20037, USA

We're looking for a Housekeeping Supervisor who has overall responsibility for the housekeeping department. The ideal candidate for this position will have strong leadership skills, experience in housekeeping and leading a team. They will be well organized, able to work in a fast-paced environment and solve problems with a sense of urgency. They will have strong communication skills with both team members and guests, have a friendly and kind demeanor, as well as the ability to think outside the box. This is a non-exempt position that reports to the Executive Housekeeper.

Who We Are

• Passionate – about hospitality and fostering an environment where associates will thrive.


• Culture driven – dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.


• Unique – we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.


• Innovators – we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change.


• A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.


• A company that has a culture of promoting from within.


• Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer over the past 9 years.

What You’ll Do

• Conduct inspections of guest rooms, public areas, and BOH while providing exceptional levels of service.


• Conduct monthly inventory of guest supplies, cleaning supplies, and linen as required.


• Interdepartmental communication with Front Office, F&B department, and Engineering to ensure a best-in-class guest experience.


• Ability to build a positive team culture by giving clear direction and expectations.


• Supervision of housekeeping team including mentoring, coaching, counseling and training under the guidance of leadership.


• Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and take lead in the organization and coordination of Engineering and Housekeeping preventative maintenance programs and special projects.


• Ensure efficiency of housekeeping and laundry standard operating procedures and policies.


• Drive positive and seamless employee relations with contract colleagues, ensuring proper training and culture integration.


• You will internalize and demonstrate our cultural values on a daily basis, understanding that the team is looking to you to set the tone.


• You will balance accountability and delivering at a high level with empathy and support to create an engaged team.


• You will be active, on the floor, and hands on with your team.


• You will provide on the spot feedback.


• While your focus will be on housekeeping duties, you will appreciate, value and understand the role every colleague plays in delivering our ethos and guest experience.

Who You Are

• Have at least one year of hotel experience.


• Experience supervising a housekeeping team (preferred).


• A curious, creative, dynamic leader who is unsatisfied with the status quo.


• Naturally connection with colleagues and guests.


• Recognition of the importance of building relationships.


• Passion for hospitality will be apparent, just speaking with you.


• Caring, genuine, and relentlessly detail oriented.


• Ability to be on your feet for long periods of time.


• Ability to lift up to fifty pounds.


• An understanding that you have a tremendous impact on both the colleague and guest experience.

What’s In It for You

• Generous health, dental and vision insurance, plus 401K, all available on day 1!


• Comprehensive onboarding and training plan to set you up for success.


• Coaching, feedback, and mentorship to develop yourself and your team.


• Personalized development plan to fit your individual role and career goals.


• Leadership courses to improve your personal and interpersonal effectiveness.


• Gifted PTO Policy and 9 paid holidays.


• Opportunities to volunteer and give back to our local communities.


• Tuition reimbursement opportunities – when you grow, we grow!

Non-Negotiables (Our Core Values)

• BE WILDLY PASSIONATE. Inspire others with your thirst for excellence.


• BE CURIOUS. Learn rapidly and eagerly.


• BE INNOVATIVE. Create new ideas that prove useful.


• EMBRACE CHANGE. Remain agile, flexible and nimble to thrive in an evolving world.


• COMMUNICATE. Listen with the intent to understand. Share all relevant information.


• HAVE INTEGRITY. Be honest and straightforward with everyone.


• USE GOOD JUDGMENT. Make wise decisions, even in the face of ambiguity.


• BUILD A POSITIVE TEAM. Learn from one another and help each other to be great.


• SERVE OTHERS. Our guests, community, and each other. Be a part of the bigger picture.


• LIVE 360. Practice work-life balance.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won’t be tolerated. It’s also illegal.