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Manufacturing Customer Service Rep.

Staffmark Cypress Full-Time
$20.00 - $21.00 / hour
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  • Enter new Returned Material Authorizations into corporate ERP system and commute.
  • Identify and resolve individual customer orders, credit, shipping, and return material issues.
  • Must have recent experience in a manufacturing Call Center.
  • Orders require some kind of research (wrong part# provided, incorrect price, special requirements).
  • Need to be action oriented with a sense of urgency since they have a time limit as to when the orders are to be entered.
  • Very well organized and detail oriented.
  • Must be a team player & willing to help in other areas
  • Must have Manufacturing Customer Service experience in a call center environment.
  • Must have CSR experience and come from an order desk / manufacturing company type of background. Heavy data entry skill required. Excellent communication skills (written and spoken) required.
  • Experience with EDI, ISO & Kaizen would be ideal, but not a requirement.
Please feel free to call us if you have any questions:
Phone number blocked - click to apply Extension 00
Ask for Susana
Please email your resume to- URL blocked - click to apply

•Knowledge of relevant computer applications
•ERP system knowledge (Glovia is a plus), as well as EDI implementation
•Experienced customer service representative who is proactive and able to multi- task
•Strong computer skills with MS Office and in particular MS Excel.
Education Requirements: Preferably an associate degree in business administration / communications or high school diploma with three years experience in Customer Service or inside sales

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer


Salary Details

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Below Avg. Average Above Avg.

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Manufacturing Customer Service Rep.
$20.00 - $21.00 / hour
Estimated Salary: $64K
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Job ID: 102961-5028


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Welcome to Staffmark

A lot of staffing companies claim to have the resources and experience necessary to find the best job opportunities. But only one can truly bring that promise to life

Welcome to Staffmark—your indispensable staffing resource. We’ve brought together the power of CBS Personnel, Staffmark, and Venturi Staffing, to create an unmatched team of exceptional people focused on delivering exemplary results.

We invite you to join us. For more information, or to begin a partnership, please contact us at a Staffmark office near you. A complete list of locations can be found on our website.

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