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Dealer Services Specialist

The Hankey Group Los Angeles Part-Time
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• Providing support for various sales-related issues
• Analyzing data and deriving potential solutions for potential or existing customers and internal sales representatives
• Gathering critical data via telephone or electronic inquiries with potential or existing customers
• Managing effectively marketing, sales, and legal resources
• Understanding the needs of support and maintenance in various aspects entailing sales and marketing
• Supporting dealer coupon and promotion campaigns
• Qualifying new business and follow up on all sales leads that are assigned
• Tracking, creating and reporting results
• Working closely with sales to transfer qualified leads
• Establishing and maintaining effective relationships with prospects and customers and gain their trust and respect


• Strong communications skills (Written and Verbal)
• Detail-oriented
• Exceptional time management & organizational skills
• Efficiency with Windows and Microsoft Office Suite (Word, Excel, Power point, Outlook)
• Ability to multi-task and excel in a fast-paced environment
• Highly motivated, results-oriented, high-integrity sales professional
• Thrives in a team environment
• Fax, Scanner & other general office tools


• Previous work experience in marketing support environment, finance company or auto industry a plus, but not a requirement
• New professionals and new college graduates are welcome

Fair Chance Initiative for Hiring Ordinance (FCIHO)

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.


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Attention To Detail
Microsoft Excel
Microsoft Outlook
Microsoft Power Point


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Dealer Services Specialist
Estimated Salary: $88K
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Job ID: DEALE03685


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In 1958, the Hankey Family owned 25% of Midway Ford; Don Hankey acquired full ownership of the Ford franchise dealership in 1972. Midway Ford is the originating company of the Hankey Group. Midway Car Rental and Westlake Financial Services began as complimentary business extensions of Midway Ford, providing rental car service and financing to Midway Ford customers who couldn’t get financing elsewhere. Each Hankey Group company holds a symbiotic relationship to the other. HFC Acceptance, a fleet finance and leasing company, focused on commercial financing to rental agencies that purchased vehicles from Midway Ford. Nowcom’s DealerCenter provides a multi-lender and DMS platform for used car dealerships, featuring Westlake Financial Services as a preferred lender. Additionally, Nowcom provides IT support for all Hankey Group companies. Hankey Investment Company is a private real estate investment firm that procures real estate for Hankey Group and manages around $1.7B in assets, comprised of real properties ($743M) and commercial loans ($972M). Since 1985, Knight Insurance Company, a Cayman Islands company, together with its domestic affiliates KnightBrook Insurance Company and Knight Specialty Insurance Company, have partnered with North Hollywood Toyota, Westlake Financial and Midway Auto Group to provide consumers with various auto-related insurance products and services.

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