Are you eager to make an impact on one of the most important and underserved issues in the U.S. healthcare system? Naviguard, a fully owned UnitedHealth Group Ventures company, is on a mission to protect patients from surprise bills by building a revolutionary consumer protection business that stamps out unexpected and egregiously priced out-of-network usage. This new business will be dedicated to helping patients understand and mitigate the unexpected financial risks they face. As an employee of this new business, you can expect to be a part of a dynamic organization that is fast-paced and driven by our vision to promote healthcare affordability and accountability nationwide.
The Client Relationship Manager is a key role reporting into the Director of Client Relationships. The position will serve as a focus point for successful relationships with UHC Account teams. The Client Relationship Manger will have to be a strong effective communicator who is able to work collaboratively with the client teams to meet the needs of the client on Naviguard. This role will be liaison and subject matter expert to the client teams on all things Naviguard.
DUTIES AND RESPONSIBILITIES
UHC overall Naviguard program adoption
Establish consistent clear lines of communication with sales teams
Support sales on client calls and discussions regarding Naviguard as an out of network (OON) solution
Assist in the build and scalability of Naviguard as the product is developed
Provide director level updates on sales support, and sales pipeline
Collaborate with UHC OON programs team where appropriate
Ensure accountability with operations to meet client expectations
Assist with consultant communication
Define opportunities to expand scope
Operational opportunities to expand scope in conjunction with operations
Client level program value reporting post go-live
5 years Healthcare payer experience
5 years of consulting and/or client management experience
Excellent verbal and written communication skills ability to meet externally with clients to drive to a successful outcome
Excellent MS PowerPoint and Excel skills
Ability to adapt quickly to a changing environment with the ability and desire to be hands on
Entrepreneurial spirit looking for opportunities to expand and build on current Naviguard success
Client Relationship Manager Naviguard Minnetonka, MN or Telecommute
UnitedHealth GroupMinnetonkaFull Time
Cash Management Relationship Manager
$50,000 - $60,000/Year
SVP Relationship Officer
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