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Refund Specialist at Physicians Primary Care of Southwest Florida

Refund Specialist

Physicians Primary Care of Southwest Florida Fort Myers, FL (Onsite) Full-Time
CB Est Salary: $38K - $44K/Year
Physicians' Primary Care of Southwest Florida is a premier physician owned and managed primary care practice with locations in Cape Coral, Fort Myers, and Lehigh Acres. We are seeking a Refund Specialist to join our Administration team in Fort Myers.

Sample of Responsibilities:

* Provide excellent customer service (friendly, courteous and helpful) to both our internal and external customers
* Supports all billing duties on a daily basis.
* Monitors Claim Statuses and reports to supervisor/manager.
* Monitors billing reports and tracks information from eCW.
* Reports any issues to supervisor/manager.
* Assist with self-pay accounts.
* Assist with refunds.
* Assist with payment posting.
* Work payments, Adjustment and refund reports not posted at CPT level daily.
* Work Hold for Provider Sign off every afternoon.
* Run statements and report any errors.
* ERA payment tracking
* Perform other duties as assigned by the business office supervisor/manager.

Position Requirements:

* High school diploma
* One year of billing experience in doctor's offices, physician billing or hospital billing office
* Experience working in a fast-paced setting with strict turnaround timelines
* Excellent communication and organizational skills.
* Experience working with eCW a plus

Benefits Offered:

* Over 26 years of growing with and supporting our communities
* Award-winning physicians
* Ability to advance within our organization
* Health, dental, vision, disability and life insurances
* 401(k) with company match with free financial advising
* Paid Time Off (PTO)
* Paid Holidays
* Employee Assistance Program (EAP)
* Legal Services/Documentation Discounts
* Employee Resource Assistance Program (ERAP)
* Employee appreciation events and gifts

Want to learn more about Physicians' Primary Care of Southwest Florida? Visit us at and apply today!

Recommended Skills

  • Billing
  • Communication
  • Coordinating
  • Courtesy
  • Customer Service
  • Friendliness
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Job ID: 2455028638

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