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QIO Coordinator job in Midland City at Coleman Worldwide Moving

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QIO Coordinator at Coleman Worldwide Moving

QIO Coordinator

Coleman Worldwide Moving Midland City, AL Full Time
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Job Summary:

The QIO Coordinator will field incoming and outgoing calls for all potential customers that are relocating under the consumer channel and assist with booking moves.

Essential Functions and Duties:

  • Set appointments with customers for Coleman branch offices
  • Assist with managing multiple calendars
  • Notify Moving Consultants of their appointments via email or phone
  • Document of all tasks and records that are updated
  • Assist branches with management of sales leads
  • Utilize multiple computer programs to coordinate the many components of an international move

Knowledge, Skills, and Abilities:

  • Computer skills including Windows, Microsoft Office, Microsoft Outlook, and general internet capabilities, as well as company software
  • Organizational skills
  • Good telephone etiquette
  • Good interpersonal skills
  • Excellent customer service skills

Required Education and Experience:

  • Required: High School diploma or GED
  • Preferred: Prior call center experience

Working Conditions:

  • Office/Call center environment
  • 90-95% sitting down
  • Computer use is prevalent, along with telephone
  • Work schedule includes but is not limited to: 8:00–5:00 or 9:00-6:00, Monday-Friday and 8:00-12:00, one to two Saturdays per month.


Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!

 

Recommended Skills

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  • Extroverted
  • Booking (Sales)
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  • Booking (Resource Planning Software)
  • Computer Literacy
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