Customer Service Leadership Trainee From $20 to $25 per hour
Milwaukee Branch 12355 Uline Way, Kenosha, WI 53144
Customer Service is the heartbeat of our company. Walk into our Call Centers and you'll hear a hum; that's us delighting our customers and fulfilling our promise of reliability.
Available Shifts 24/7 call center with set schedule
Manage and lead a team of customer service reps on a daily basis.
Participate in a rotational training program covering all aspects of customer service.
Set goals and provide mentoring / coaching.
Perform quality monitoring on team members and provide feedback.
Audit department processes and lead areas for improvement.
Assist in the recruiting process to fill customer service positions.
Excel at verbal communications, listening, feedback, delegation, fostering teamwork and multi-tasking.
Strong track record of customer focused service and attention to detail.
Prior leadership / lead experience is a plus.
Complete insurance coverage that includes medical, dental, vision and life insurance, Flexible Spending Accounts and wellness programs.
401(k) with 5% employer match.
Paid holidays and generous paid time off.
Bonus programs that include annual performance, sales goals and profit sharing.
Scholarship program for children of employees.
On-site café and outdoor patio.
First-class fitness center.
Beautifully maintained walking trails.
Free chair massages.
Numerous employee appreciation events throughout the year.
Opportunities for community involvement.
Uline is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America. We're a family-owned company whose incredible service, huge inventory and quality products fuel our ongoing expansion and growth. We offer same-day shipping on over 36,000 products in our 788-page catalog and on our state-of-the-art e-commerce website.
Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family.
EEO/AA Employer/Vet/Disabled Uline is a drug-free workplace.
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Job ID: 2518BR
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