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Company Contact Info
- Dallas, TX
- Ryan Troxtell
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Clinical Service Desk Analyst
TEKsystems, Inc • Dallas, TX
Posted 6 days ago
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The Clinical Service Desk Analyst, under general supervision, provides customer service support, via the telephone, to solve computer software questions and technical issues related to EPIC. Diagnoses, troubleshoots, and valuates Tier 1 calls appropriately. Identifies complex problems and knows when to escalate to the next appropriate Tier. This position is 100% telephone support for clinical calls. Not your normal help desk with MS troubleshooting. They will be taking calls on EPIC.
Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems .com for other accommodation options.