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Recruitment and Engagement Coordinator job in San Rafael at Home Instead

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Recruitment and Engagement Coordinator at Home Instead

Recruitment and Engagement Coordinator

Home Instead San Rafael, CA Full Time
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Recruitment and engagement Coordinator Extraordinaire

As our Recruitment and Engagement Coordinator, your primary mission will be to perform a variety of recruiting, HR and administrative related duties. Managing multiple processes, meeting key deadlines and fostering great recruit, new hire and staff relationships will be the ultimate measure of your success. This position showcases your talent for staying on track and your meticulous attention to detail. Your strong interpersonal and telephone skills, combined with excellent communication and problem-solving skills, computer competence and organizational abilities will be highly valued in this position. If you are a proactive, resourceful individual who cares about making a positive impact in the lives of our Seniors, we’d love to chat with you. Please apply now! Primary Responsibilities:                                                                               

  • You will be a member of the frontline team, creating a professional and welcoming experience at Home Instead…. exemplifying our mission of providing compassionate care and support.
  • You will play a crucial role in the recruiting and onboarding procedures for our care team:  interviewing, processing background and reference checks, conducting orientation and onboarding, leading basic training, and participating in quarterly staff meetings.
  • You will manage recruitment ads and follow up on all inquiries. Developing and implementing successful new recruitment strategies online and within the community will make you a star!
  • Your attention to detail will ensure the business enters and maintains accurate employee records and compliance with business and State of California licensing and labor law requirements.
  • Your excellent communication and problem-solving skills will come into play when you field incoming phone calls and communicate updates and information to the appropriate team members.

Secondary Responsibilities:

  • Provide backup support by fielding new client inquiries over the phone in a knowledgeable manner and handling calls regarding current client needs, concerns or scheduling adjustments. 
  • Manage the bi-weekly preparation and submission of Long Term Care insurance claims.
  • Find creative ways to engage our team in the field, making them feel a part of the Home Instead family (ex: newsletters, contests, awards and recognitions, educational events, etc.)  This will allow you to use your creative energy to make our wonderful staff feel valued and special!

Education/Experience Requirements:

  • College graduate preferred or;
  • One year of related business experience or an equivalent combination of education and work experience may be considered.
  • Must possess a valid driver’s license
  • Must pass the Home Care Services Bureau registration and background clearance process.
  • Must successfully pass a drug test and TB test.

Knowledge, Skills and Abilities:

  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
  • Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
  • Must have good organizational skills and computer skills (proficient in Word and Excel)


Each Home Instead franchise is independently owned and operated.


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