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Quality Analyst - VIRTUAL! at Alight

Quality Analyst - VIRTUAL!

Alight Chicago, IL Full-Time

Our story

At Alight, we believe a companys success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.

Its why were so driven to connect passion with purpose. Our teams expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at


Requirement Analysis: As needed, the SQA participates in requirements meetings to determine client impact and testing coverage needs with the Solution Leader and Business Sponsor. Participates in Sprint Planning meetings by making sure to understand user stories and acceptance criteria, in order to determine system impact and provide input on testing requirements, environment needs, non-functional requirements and effort estimates for testing deliverables. The SQA is responsible for creating the Test Plan. He or she works directly with the Solution Leader when clarification is needed.

Sprint Planning: The SQA participates in team Sprint Planning sessions by providing effort estimates and feedback on testing tasks. He or she makes sure to understand the acceptance criteria for each user story aligned to the sprint.

Product Owner & Sponsor Review/Show and Tell Meetings: Provides the environment and participants to use for the Product Owner and Sponsor Review meetings. Participates in Product Owner Reviews, by providing feedback on the functionality being reviewed. He or she will update testing documentation for any changes or updates as a result of the feedback.

Prepare Test Environment: The SQA creates test environments using realistic client participant/provision data and performs cloning and configuration activities as needed. Creates test data (person and/or provision) to be used in the development and test execution activities. Partners with the Solution Leader, to prepare for external User Acceptance Testing.

Create and Execute Test Cases: The SQA designs and stores test cases accordingly He or she performs test coverage analysis to ensure client requirements and key acceptance criteria are covered and invalid and out-of-scope scenarios are removed. Makes sure test cases are reviewed by the Solution Leader and other project team members. Executes functional and non-functional test cases, using automated testing, as much as possible. Reviews unexpected results for origination of the defect (test data, requirements, coding) and works with the Development team and Solution Leader to get defects resolved or put into the backlog for future prioritization. Execute internal test of the Acceptance Test Cases prior to the beginning of User Acceptance Testing.

Ensures High Quality Deployment: Updates related knowledge configuration within tooling to support end user adoption. Creates and provides input on the necessary release and technical documentation used for deployment. Contributes to smooth deployment and transition to production through beta/early adopter support and related activities.

Coaching: Coaches others on domain and testing skills. This may include how to create test cases, use the tools, set up test environment and how to document defects. SQA will participate in Communities of Practice, collaborating and contributing with other teams for continuous process and quality improvement.

Position Requirements

Formal Education & Certification:

  • Bachelors degree (with preferred concentrations in Math, Actuarial Science, Finance, Computer Science, Economics, MIS, Engineering) or equivalent work experience

Desired Experience:

  • Experience working in the Retirement (401(k) and Pension) area

  • Experience in manual or automated testing

  • Familiar with different Testing Methodology/processes, including Agile

  • Client team experience, industry knowledge or equivalent

Knowledge & Skills:

  • Test case creation and execution

  • Tracking defects

  • Understands Testing life cycle, testing processes, testing terminology

  • Strong learning agility

  • Strong Analytical and problem-solving skills

  • Understands client perspective

  • Able to coordinate with others works (in virtual environment)

  • Coaching Skills

  • Job Families for Job Profiles Business Tech Analysis and Domain Management

Background Check Required

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Additionally, an active security clearance or the ability to obtain one may be required for this role.

Equal Employment Opportunity

Alight is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, physical or mental disability, veteran or military status, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, Alight takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, protected veteran status, or national origin.

Reasonable Accommodations

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Diversity Statement

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Authorization to Work in the United States

Applicants for [employment/this position] in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances:Alight takes into consideration a candidates experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $51,800.00/year (for full time employees) and the estimated maximum base salary for this role of $99,400.00/year (for full time employees). Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: [ Link removed ] - Click here to apply to Quality Analyst - VIRTUAL! in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

Recommended Skills

  • Acceptance Testing
  • Agile Methodology
  • Agility
  • Analytical
  • Business Informatics
  • Cloning (Biology)
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