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Human Resources Manager

Gate Gourmet Reston, VA Full-Time
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The Human Resources Manager provides day-to-day HR service and support to the Reston Regional office, as well as other locations, by providing a consultancy service to line managers and employees in the areas of talent management and development, performance management, employee relations, compensation and benefits, and training.

Main Duties and Responsibilities:

  • Provides HR Generalist support by providing and managing all baseline HR programs (this mirrors support provided by Field Senior HR Managers; footprint is the same nationwide)
  • Acts as a HR business partner by developing and implementing HR strategy; Assists with re-organizations and restructuring strategies when needed
  • Provides full-cycle talent management support; Provides performance planning, performance management support including Performance Improvement Plans (PIPs)
  • Educates managers on HR policy and compliance requirements
  • Manages employee relations; Manages retention strategy and termination process, including exit interviews
  • Handles EEO compliance and litigation issues with interface with legal
  • Responsible for implementing training initiatives (e.g. competency training, setting goals and objectives)
  • Acts as FMLA Administrator for all Reston Regional employees
  • Advises managers and employees on immigration issues including visas, permanent residence processes and Company policy; Coordinates work visa sponsorship and ensures maintenance of proper work authorizations
  • Conducts new hire orientation and provides on-boarding support
  • Assists managers with drafting position approval requests, salary adjustment requests and supporting documents for approval
  • Ensures all HR best practices, procedures are followed
  • Other duties as assigned



  • Bachelor degree from a four year college or university required, or relevant equivalent experience.

Work Experience:

  • At least five years’ experience in progressively responsible human resource generalist roles  
  • Experience working in transportation, hospitality, manufacturing or food service environment highly desirable

Technical Skills: (Certification, Licenses and Registration)

  • PHR preferred

Job Skills:

  • Must also have proficiency in all areas of EEO/Title VII compliance including expertise in investigating and formally responding to Title VII charges 
  • Must have strong computer and database application skills (Excel, PowerPoint, etc.)
  • Must be knowledgeable in both Federal and State employment law 
  • Experience handling immigration and work authorization matters in a business environment highly desirable 
  • Position requires experience and demonstrated competency in:
    • Business acumen
    • Employee relations
    • Influencing
    • Effective relationship building
    • Business partnering
    • Cross-functional collaboration
    • Talent acquisition
    • Project management
    • Negotiation
    • Establishing metrics for human resources performance
    • Analysis
    • Time management
    • Prioritizing multiple projects/tasks 
  • Candidate must be action oriented, highly organized problem solver who enjoys challenges and working collaboratively 

  Language / Communication Skills:

  •  Excellent oral and written communication skills; must also be good listener

Job Dimensions

Type of Employment: Full time

Travel %: 10%

gategroup Competencies Required to be Successful in the Job:

  • Thinking – Information Search and analysis & problem resolution skills
  • Engaging – Understanding others, Team Leadership and Developing People
  • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
  • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

  • We treat each other with respect and we act with integrity
  • We communicate and keep each other informed
  • We put our heads together to problem solve and deliver excellence as a team
  • We have passion for our work and we pay attention to the little details
  • We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
  • We do what we say we will do, when we say we are going to do it
  • We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.


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