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FINANCIAL SERVICE/REPRESENTATIVE-BILLER

Laurel Oaks Dothan Full-Time
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Laurel Oaks Behavioral Health Center is a 118 bed Acute Psychiatric Hospital and Residential Treatment Center for children and adolescents ages four through eighteen. The 55,000 square foot facility is situated on approximately 10 acres in the southeast corner of Alabama, less than 20 miles from both Florida and Georgia. In addition to the living units, the facility houses our full service cafeteria and New Day Academy; a state-supported year-round K-12th grade school with vocational opportunities. We provide numerous recreational activities including an in-ground swimming pool, game room, playground, basketball courts, and gymnasium. The multi-disciplinary staff at Laurel Oaks collaborates to ensure that services provided are clinically and medically appropriate and highly coordinated among all treatment disciplines. Laurel Oaks specializes in the treatment of youth who have multiple challenges and special needs. All children served at Laurel Oaks have a primary psychiatric disorder but most also have co-occurring conditions such as intellectual disabilities, learning disabilities, and/or physical/sexual abuse victimization. Laurel Oaks Behavioral Health Center is currently seeking a FINANCIAL SERVICE REPRESENTATIVE-BILLER.  

The position work hours will be 7:30 a.m. - 5:30 p.m. (4 Days Per Week).

The Financial Service Representative-Biller's job duties will include:

  • Follows up on all insurance & self-pay collections for payment (excluding Medicaid)

  • Complies with all Business Office billing standards

  • Bills all appropriate claims on a daily basis

  • Bills and collects all insurance. ( excluding Medicaid)

  • Accurately posts contractual adjustments according to insurance contract guidelines.

  • Sends out self-statements daily at month end.

  • Notifies Director of Business Office of any potential problems

  • Follows up on Patient Balances with courtesy and helpfulness, as evidenced by conversations with Guarantors, and by offering and explaining the payment methods that are available.

  • Enters payments received for accounts with 95% accuracy, as evidenced by review of daily deposits.

  • Enters Daily Charges (i.e.: pharmacy, lab, therapy). Has working knowledge of charges being input, and accesses the coding manual when needed.

  • Bills all insurances with 95% accuracy, as evidenced by the number of claims paid correctly, number of denials after primary billing, and number of claims being re billed.

  • Follows up on all insurances that have balances after 30 days, as evidenced by a weekly review of the Aged Trial Balance, reminders, and notes in the Patient Accounting System.

  • Submits reports in a timely manner to the Business Office Director. Keeps a tickler system on file to remind when reports need to be submitted.

  • Accurately posts all deposits to the monthly cash report.

  • Performs other duties as requested

  • Successful completion of all applicable demonstrational competencies.

Job Requirements
  • High School diploma or equivalent

  • Knowledge of computerized billing, medical insurances, communication skills, and ability to meet department standards

  • Knowledge of various insurances

 

Skills required

Customer Service
Develop Clientele
Identify Customer Need
Financial Services
Investments
Insurance Sales
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Job ID: 87964

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Laurel Oaks Behavioral Health Center is a 100+ bed Psychiatric Hospital and Residential Treatment Center for children and adolescents ages four through eighteen.

Located in Dothan, Alabama, the 55,000 square foot facility is situated on approximately 10 acres in the southeast corner of the state, less than 20 miles from both Florida and Georgia. Within the facility you will find multiple residential units organized to serve a specific age group. In addition to the living units, the facility houses our registered private school, a full service cafeteria, cosmetologist salon, and numerous recreational opportunities including an in-ground swimming pool, gymnasium, tennis and basketball courts.

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