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  • Cookeville, TN 38505

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Systems Analyst I

Tennessee Tech University • Cookeville, TN

Posted 1 month ago

Job Snapshot

Full-Time
Computer Software
Information Technology

Job Description

Systems Analyst I, Information Technology Services, Tennessee Tech University. Screening date:  May 22, 2019, open until filled. Tennessee Tech University is an AA/EEO employer and does not discriminate on the basis of race, color, religion, ethnic or national origin, sex, disability, age (40 and over), status as a protected veteran,  genetic information or any other category protected by federal or state law. Inquiries regarding the nondiscrimination policies should be directed to equity@tntech.edu.

Job Purpose

Responsible for supporting the university's administrative software environment (Ellucian Banner) and third party systems as assigned. Additional focus will be on web development, analytics, ad-hoc reporting and projects to improve and enhance mission-critical applications.

Essential Functions         

Provide technical support for Banner. Identify and define viable technology solutions to meet business requirements. Build reports, analytic dashboards and automation to streamline business processes. Analyze business processes and make relevant recommendations. Write clear, concise and descriptive documentation of your development projects, user requests and solutions. Develop and support unit testing. Participate in planning sessions to implement upgrades or additional features to various enterprise systems. Analyze problems and issues presented by end users and develop a solution. When no solution is determined for a user reported problem, serve as liaison between functional users and vendors to resolve technical issues and to test changes. Assist in assessing client needs utilizing a structured process (gathering, analyzing, documenting and managing change) to assist in identifying priorities. Provide timely status reports for projects to functional users and management. Follow audit guidelines in system modifications. Maintain confidentiality of data.

Minimum Qualifications

Bachelor's degree from an accredited institution in a field related to information technology. Experience is entry level. Basic knowledge of Linux and Windows operating systems. Knowledge of current web development methods and security best practices. Knowledge of the following: SQL, Java, Javascript, HTML, CSS, Shell Scripting. Ability to work outside normal work hours and be on call. Ability to handle multiple tasks simultaneously. Excellent communication, presentation, and writing skills.

Preferred Qualifications

Bachelor's degree from an accredited institution in Computer Science, Information Systems, or similar. One year of recent technical support work experience. Experience in an end user support role. Experience in data analysis. Experience providing technical support for Ellucian Banner. Experience with web application development. Experience with Microsoft SharePoint development. Experience in mobile app development. Experience with web servers such as Apache/Tomcat, IIS. Experience with Redhat Linux. Experience with databases: Oracle, MySQL/MariaDB, Microsoft SQL Server. Experience with object oriented programming. Experience producing technical documentation. Experience or knowledge of the following – PL/SQL, Jquery, JSON, XML, PHP, Grails, Groovy, RESTful API technologies, C#, VB.net, ASP/ASPX.

Work Hours       

Typical hours are Monday-Friday, 8:00 a.m. to 4:30 p.m. Other hours as needed.

Tennessee Tech University is an AA/EEO employer and does not discriminate on the basis of race, color, religion, ethnic or national origin, sex, disability, age (40 and over), status as a protected veteran,  genetic information or any other category protected by federal or state law. Inquiries regarding the nondiscrimination policies should be directed to equity@tntech.edu.

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Job ID: 101107164
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