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  • Houlton, ME 04730

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Account Specialist(Industrial Sales) (Houlton, ME, US, 04730)

Applied Industrial Technologies, Inc. • Houlton, ME

Posted 2 months ago

Job Snapshot

Full-Time
Other Great Industries
Sales

Job Description

Applied Industrial Technologies is currently seeking an Account Specialist/Customer Service Rep to join our team.  In this role, you’ll get to flex your muscles by planning, implementing, and executing target industry marketing programs.  You’ll help bring it all together as you call on engineers, maintenance, purchasing and others using your consultative selling approach to learn about your customers' applications and needs.

If you think you have what it takes we’d love to hear from you – apply today!

 Responsibilities:                      

  • Perform a day to day review and processing of requisitions as assigned.
  • Perform data order entry into AIT’s and customer's systems to obtain quotes, issue purchase orders, and maintain the blanket purchase orders for the relevant business.
  • Evaluate and resolve changes in part numbers through MSSR function, manufacturers or changes to fit, form, and function. Work with customer personnel to obtain approval of changes prior to material receipt. Notify customer of items that are obsolete or discontinued.
  • Continually identify duplicate stock codes or product.
  • Maintain lead times for those items on the look ahead.
  • Assist customers by phone and in person at our facility
  • Help customers get the parts they need
  • Interact extensively with customers to clarify their needs, research, and recommend parts
  • Meet / exceed monthly sales goals while increasing customer satisfaction
  • Provide quotes
  • Take orders
  • Provide post order service
  • Physically measure specs on a wide variety of parts
  • Work with service centers to collect information on weekly backlog and past due reports.
  • Work with service centers and customers to expedite orders.
  • Provide product sourcing assistance and continually pursue products within our scope of supply.
  • Address specific problems as they relate to notifications.
  • Work directly with warehouse personnel and service centers to resolve receiving issues
  • Resolve, monitor, and track all product warranty issues with the service center.
  • Track cost savings achieved by Applied and documented value add to our customers.

POSITION REQUIREMENTS          

The ideal candidate will possess the following experience, traits, and skills as they join our team and help move us to the next level. 

  • Equivalent to bachelor’s degree in business, sales or marketing related fields
  • Minimum 6 months of customer service experience
  • 3 to 5 years’ industry related work experience.
  • Proven experience in developing new business, building repeat business, and managing a sales territory
  • Relationship-building skills at all levels with customers and prospect organizations
  • Hands-on product demonstrations for customers and prospects; mechanical aptitude
  • Valid driver’s license and satisfactory driving record are essential

Preferred:

  • Experience in a related field of Applied product – bearings, power transmission components, fluid power, general industrial supplies, etc. 

Desired characteristics:

  • Self-starter, self-motivated, and willing to take on tasks of all types to get the job done

Applied Industrial Technologies (NYSE: AIT)  is a leading industrial distributor that offers more than 6.5 million parts to serve the needs of MRO and OEM customers in virtually every industry. In addition, Applied® provides engineering, design and systems integration for industrial and fluid power applications, as well as customized mechanical, fabricated rubber and fluid power shop services. Applied also offers storeroom services and inventory management solutions that provide added value to our customers.

We are an equal employment opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.

Job ID: 534362000
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