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Acct Rep I Svc

Johnson Controls Macon Full-Time
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What you will do

Under specific direction is responsible for the sale of Johnson Controls service offerings to owners, primarily at the Director level. Promote the Johnson Controls value proposition to building owners by providing technical solutions and operational expertise. Builds and manages long term customer relationships/partnerships with target and managed accounts. Responsible for customer satisfaction. Positions renewable service agreements as the foundation of managed account relationships. Executes the sales process to cultivate and manage long-term relationships and seeking out, qualifying and closing new sales opportunities. Utilize sales tools to plan and document progress as well as increase business opportunity at accounts. Obtain and close sales on a monthly basis. Seeks to expand the depth and breadth of Johnson Controls offerings within an account.

How you will do it

• With direction from the supervising manager, sells the Johnson Controls offerings persuasively, persistently and confidently to building owners at the D-level while reaching optimal profit levels. Focuses on improving the existing building to allow the building owner to achieve business objectives. Manages ongoing, opportunities particularly focusing on selling services and retrofits. Sells, renews and expands renewable service agreements, including multi-year agreements, to both new and existing customers.
• Builds partnering relationships with the owner or owner representatives responsible for the decision-making process to drive the sale of Johnson Controls service offerings. Actively listens, probes and identifies concerns. Understands the customer's business and speaks their language.
• Seeks out, targets and initiates contact with multiple prospective customers. Keeps manager informed of sales progress and changes in the marketplace. Develops and maintains a network of contacts. Understands and leverages the sales process as well as demonstrates evidence of gaining small trial closes. Shares technical knowledge plus operations expertise (when to maintain, when to replace) with the customer.
• Addresses customer's operational and environmental objectives, needs and requirements. Recommends solutions and links customer objectives to total value solution and competitive advantage.
• Positively and credibly influences service strategies with owners. Frequently creates competitive, high quality and timely estimates, proposals, and cost/benefit analysis. Effectively writes, and presents proposals. Verifies each new proposal with supervising manager prior to presenting it to the customer. With support from the supervising manager negotiates value, addresses resistance and closes the sale.
• Utilizes applicable sales tools effectively (SMIS, Account Management, Account Plan and TAS) to plan and document progress as well as increase business opportunity in accounts. Manages the high activity of the pipeline in SMIS with a focus on sales phase, close date, and probability of a close as well as other pertinent information.
• Solicits support from and communicates effectively with internal staff to ensure customer satisfaction. Develops relationship with Systems and Solutions sales organization to exceed customers' expectations.
• Acts as the customer’s advocate in interactions with Johnson Controls to ensure the customer obtains the best value from the Johnson Controls offerings. Sets appropriate customer expectations on Johnson Controls product and service offerings. Participates in final project inspection with the supervising manager.
• Keeps management informed of progress and account status. Calls for assistance from manager to keep the sales process moving.
• Attends and presents at trade show. Participates in professional organizations.

What we look for

Preferred

•Recent college graduate or industry training/experience
•Bachelor’s degree in business, marketing, engineering, or related discipline required.
•Demonstrates a commitment to integrity and quality in business.
•Excellent initiative and interpersonal communications skills.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law . If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou .







Skills required

Business Development
Negotiation
Customer Service
Reduce Loss
Stock Merchandise
Operate Cash Register
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Think you're the perfect candidate?
Apply on company site

Job ID: 2133880

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At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays.

Bring your passion for innovation and we’ll challenge you to help us create a better tomorrow. Our commitment to sustain and our legacy of innovation spans more than a century, dating back to our roots in 1885 and our invention of the first electric room thermostat. We’ll provide meaningful opportunities to learn from the best and brightest in the industry. As part of a global organization, the work you’ll do can impact lives around the world and create real potential to steer your own career path.

We are committed to helping our customer win and creating greater value for our stakeholders through strategic focus on our buildings and energy growth platforms. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

Learning and development resources offer you a variety of meaningful courses and programs to guide your career with a focus on tomorrow. Gain the skills and insights you need to make an impact on lives around the world. We also offer leadership development opportunities to potential senior-level talent across the company.

Business Resource Groups (BRG) bring together employees with similar backgrounds and experiences to work together toward professional development, improving corporate culture and achieving business results. We have a wide range of groups you can join, from the Women’s Network, JC4equality (LBGT), Unlimited (differently Abled) and SYNERGY (Emerging Leaders) to name a few.


(EEO/AA Employer)


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