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- Buffalo Grove, IL
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Medix • Buffalo Grove, IL
Posted 28 days ago
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This position is with the nation's largest pharmacy benefit management company. As the largest pharmacy health care provider in the United States, they are constantly working towards helping people on the path to better health and better careers.
Customer Service Representatives - are you ready to give your career a boost by bringing your talents and expertise to some of the nation's top companies? Let Medix partner with you to give you the edge you need!
Do you want to be a part of an industry that is expected to grow by 18% over the next 8 years? Medix has a great career opportunity for you! We are partnering with a global fortune 15 Healthcare managed organization that offers Healthcare Representatives a stable work schedule with competitive pay and benefits! Let Medix partner with you on your job search!
Job Summary : The Customer Service Representative takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the prescription ordering process. Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Location: Buffalo Grove, Illinois 60089
Responsibilities of the Customer Service Representative role include:
- Working incoming cases via phone (primarily) or fax to process coverage requests from members or prescribers
- Conducting outreach to patients and providers, and obtaining additional information needed to process requests
- Researching and correcting any issues found in the overall process
- Reading, analyzing, and interpreting general business correspondence, technical procedures, and governmental regulations
Job Requirements of Job Title
- Education Required - High school Diploma or GED required
- Strong communication skills
- Ability to work a flexible work schedule (7: 30 am - 7:00 pm)
- Data Entry and Intermediate Computer Knowledge is a must
Medix is dedicated to positively impacting lives every day. Since 2001, we have made it our mission to be the leading provider of workforce solutions for clients and candidates across the Healthcare, Scientific, and Information Technology industries.
Our dedicated recruiters are here to help you to find and secure just the right opportunity. We take the time to learn about you, your skills, your interests, and your career goals, and then match you with the jobs and companies that best suit your needs. Whether you are looking for contract, contract-to-hire, or direct hire positions, we can help you to find the meaningful and gratifying work that you've been looking for. Let Medix be your partner as you move your career forward. Contact us today!
Once you have been a contract employee of Medix for 30 days, you become eligible for our Benefits Program. Should you elect to enroll, there are three levels of medical coverage to choose from, supplemental dental plans and term plans as well as the option to enroll your spouse and/or children. You can select the best combination that best suits your needs.
As a contract employee with Medix, you can choose to enroll in our Benefits Program during your eligibility period and enjoy:
- Minimum Essential Coverage (MEC) plan
- Two different fixed indemnity plan add-ons
- Major Medical Plans, including 1 HSA Plan
- Short-term disability
- Life and AD&D
This year's recipient of the Business Ledger's "Entrepreneurial Excellence Growth Award"
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