Job Title

Customer Service Representative/Account Service Representative

Position Overview

Account Representatives : are responsible for collecting on accounts by making and receiving calls, and implementing file maintenance and follow up.

In addition to making and receiving calls, this individual must perform skip-tracing techniques, document accounts accordingly, and perform negotiations to recover outstanding debts.

Customer Care : deliver world class support to our customers by handling inbound customer calls.

Qualifications

• Individuals need to be comfortable talking to people on the phones and working on the computer- will sometimes have to deal with difficult situations of what customers or clients are going through
• Desire to change quickly with the needs of a growing company
• Superb attention to detail and organizational skills
• Self-starter with ability to identify needs and areas of impact, as well as potential solutions
• Team player who works well under pressure, and is flexible in the face of changing priorities and needs
• Strong prioritization skills and a track record of consistently going above and beyond with outside-the-box thinking
• Intermediate Computer skills with working knowledge of Windows applications

Shift: Consistent Schedule with 3 days a week between 7:00 AM to 5:00 PM and 2 days a week noon to 8:30 PM with 1 Saturday a month between 7:00 AM to 2:00PM

Pay

$12.95/hour plus bonuses and shift differential

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.