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Job Requirements of PROGRAM MANAGER IV Assistant Director for EEO and ADA Programs:
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Employment Type:
Full-Time
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Location:
Maryland, US (Onsite)
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PROGRAM MANAGER IV Assistant Director for EEO and ADA Programs
Introduction
'Together, we are building a stronger Maryland.' - Governor Wes Moore
Do you want to join a dynamic, innovative team? Join one of the State of Maryland’s largest agencies, the Maryland Department of Public Safety and Correctional Services (DPSCS)! When you work at DPSCS, it’s an opportunity to support and impact our large workforce, help ensure the public safety of Maryland’s residents and change the lives of returning citizens.
Visit our website to learn more about the work we do:
.GRADE: STD 0022
LOCATION OF POSITION: 6776 Reisterstown Road, Baltimore, MD 21215
POSITION DUTIES
The Assistant Director of EEO and ADA will serve to fill a crucial role within the Office of Fair Practices & Inclusion. The Assistant Director will develop, manage, and resource a complaint and response system to intake, coordinate, track, respond, and remedy EEO and ADA complaints and requests across the DPSCS. The Assistant Director will develop a mission-based budget, forecast required resources, and track operational success to budgetary and mission targets for the unit. Liaise with Appointing Authorities and HRSD to facilitate the reasonable accommodations process. The Assistant Director is responsible for developing a strategy, managing the resourcing, staffing, and implementation of EEO and ADA programs that are responsive, compliant, and data-driven to ensure continuous improvement in support of a collaborative and inclusive workforce. The Assistant Director reports to and makes recommendations for the Executive Director on all EEO and ADA cases – complaints and requests for accommodation, drafts policies and directives, and ensures compliance across the agency pertaining to EEO and ADA needs. The Assistant Director is responsible for leading, training, and providing guidance to EEO investigators and ADA coordinators, as well as taking on their own case load. Cases include internal complaint intake, investigation, investigative report drafting, and making a determination as to whether or not there is probable cause to believe that there is an EEO violation and/or ability to make reasonable accommodation for employees seeking religious or medical accommodation. Cases also include externally filed matters with the US Equal Employment Opportunity Commission and the MD Commission for Civil Rights. The Assistant Director will develop and manage strategic initiatives in collaboration with human resources, information technology, and the attorney general’s office to collect data from complaints, requests, remedies, resolutions/settlements, and agency responses in order to track and understand workplace conditions, the themes of complaints, costs associated with employee complaints and to identify areas where improvements are needed, to assess compliance, and develop guidelines and policies for the agency regarding remedial recommendations for violations of civil rights laws or other legal but unacceptable behaviors. The Assistant Director will also develop and manage a system for rewarding and recognizing inclusive leadership and best practices to encourage compliance with EEO/ADA laws to create a work culture that goes well beyond basic compliance.
MINIMUM QUALIFICATIONS
Education: A Bachelor’s degree from an accredited college or university in Human Resources, Business Management or Administration, Industrial Organizational Psychology or related field.
Experience: Five (5) years of experience in Human Resources. Four (4) years of this experience must have been professional HR experience involving Employee Relations, including making determinations based on related employment law and regulations, reviewing employee grievance and disciplinary matters, conducting grievance and disciplinary investigations, and representing management before Administrative Hearings or similar adjudicatory settings.
DESIRED OR PREFERRED QUALIFICATIONS
Experience leading, training, and providing guidance to Equal Employment Opportunity (EEO) Investigators and Americans with Disabilities Act (ADA) Coordinators. Experience developing a strategy to maintain a collaborative and inclusive workforce that reflects Equal Employment Opportunity (EEO) and the Americans with Disabilities Act (ADA). Experience handling the investigations and/or complaints of discrimination involving Equal Employment Opportunity (EEO) and the Americans with Disabilities Act (ADA) based on employment laws and regulations. Experience in identifying cases appropriate for alternative dispute resolution (ADR) and acting as neutral in a variety of ADR processes: mediation, facilitated conversation, or large group problem solving.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to
. Paper application materials must be received in our office by the closing date for the recruitment. If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to referencing the recruitment number in the subject line. Only additional materials that are requested will be accepted for this recruitment. For other HR related questions, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at#J-18808-Ljbffr
Recommended Skills
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