Icon hamburger
US
Maintenance Director in Lees Summit,Missouri
Apply to this job.
Think you're the perfect candidate?
Apply on company site
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Mr34456cfy329d1k3l8

Support Engineer I - Central

Concorde Career Colleges, Inc. Overland Park Full-Time
Apply on company site

SUMMARY

The Support Engineer acts as the primary IT resource for regionally grouped campuses to support end users, including installation, maintenance, and troubleshooting of workstations, laptops, printers, phone system, email and basic network and server support.

KEY RESPONSIBILITIES

  1. Perform configuration and installation of end user workstations, laptops, printers to include all- in-one shared print devices, and phones.
  2. Perform remote and on-site analysis, diagnosis, and resolution of workstation, laptop, printer, email, phone, and some basic network issues (e.g., routers, firewalls).
  3. Receive and respond to incoming calls, texts, emails, and postings from IT Help desk regarding user issues within the scope of responsibilities as described in the summary.
  4. Work collaboratively with the Academic Technology Media Coordinator.
  5. Act as lead or assist on small to medium-sized IT projects as instructed by the IT Director.
  6. Maintain all assigned campus inventory and documentation.
  7. Liaise with vendors and 3rd party support resources as needed.
  8. Preempts potential problems and provides effective solutions.
  9. Serve as primary resource for on-boarding staff resources including all hardware and email. Includes termination processing.
  10. Perform miscellaneous job-related duties as assigned.

EXPERIENCE/EDUCATION

  • Bachelor’s degree preferred and minimum of 2 years’ experience in a related field.
  • Minimum 3 years of hands on experience with Microsoft based workstations, laptops, printers, server environment.
  • Experience imaging, internet, telecommunications setup and diagnostics, and remote support preferred.

SUPERVISORY RESPONSIBILITY

None

OTHER COMMENTS

This role may be required to travel occasionally, and work after-hours or weekends as necessary to perform tasks that may otherwise cause a disruption.

Skills required

Help Desk
Desktop Support
Installations (Computer Systems)
A+ Certification
Active Directory
Server Supported Gaming
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 0VG646831

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

For more than 50 years, Concorde Career Colleges, Inc has prepared thousands of people for rewarding careers in allied health. We specialize in education with a clearly defined purpose. Our goal is to prepare students for the most in-demand jobs in allied health.

With 16 campuses across the United States, Concorde is among the very best post-secondary career training institutions in the country. Everyone at Concorde works toward a mutual mission: delivering quality allied health education that enhances the lives of our students and the communities they serve.

Not Ready To Apply?
Jobs at Concorde Career Colleges Talent Network



View the full profile