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Contract Negotiator

FLEETCOR Wichita Full-Time
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Package Description:

If you are looking for a GREAT work environment with a GROWTH- ORIENTED company, look no further!

  • Benefits on the first of the month following your hire date- no matter when you are hired during the month!
  • Automatic enrollment into the 401k plan within your first thirty (30) days on the job: no more waiting until you've been with the company for 1 year!
  • Projected company growth trajectory that shows double-digit year over year growth through both organic growth as well as acquisitions.
  • Fun environment with contests and prizes!
  • Inclusive environment that promotes career growth!
  • Monthly employee appreciation and wellness events!
  • Robust PTO policy including: major holidays, vacation, sick days, and personal days
  • Discounts at major wireless providers, wholesale grocery stores, and gyms
  • Philanthropic support with both local and national organizations

Main Responsibilities



  • Manage reservation requests to fulfill customer needs and ensure customer satisfaction
  • Utilize decision making skills to find hotel options which fit client guidelines
  • Effectively communicate with clients and hotels via phone and email to ensure consistency with CLS policies
  • Be proficient and consistent in providing a high-quality reservations and options to clients
  • Complete negotiations on all requests based on the policies and procedures
  • Identify trends and opportunities for client savings and potential market consolidation
  • Secure rates, discounts, and RFPs with current and new hotel partners
  • Exhibit and utilize knowledge of hotel industry and regional markets associated with clients
  • Reserve rooms that are consistent with the client guidelines in relationship to per diem, amenities, mileage parameters, authorized requestor parameters, hotel preferences, etc.
  • Identify and resolve client and hotel issues daily
  • Resolve all client and hotel calls regarding extensions, early departures or changes to a reservation
  • Responsible for meeting or exceeding all client deadlines
  • Consistently provide an unexpected level of service where even unspoken needs are met for our clients and guests
  • Consulting with clients to choose the option that best fits the client's needs
  • Collaborate with account management teams and long-term Solutions to ensure network consolidation for our clients
  • Effectively communicate with clients and hotels via phone and email to ensure consistency with FLT policies
  • Responsible for all other duties assigned as needed

Ideal Candidate


  • College degree or 1-3 years previous related experience
  • Previous hotel/lodging training that includes Zoomerang Survey, Articulate software or Compasia Studio is a plus
  • Demonstrated ability to negotiate successfully with short notice and firm deadlines
  • Demonstrated ability to problem solve at a high level through critical thinking
  • Demonstrated ability to work in a team environment and deliver superior service with a high degree of accuracy
  • Demonstrated knowledge of Microsoft Word, Excel, Outlook, and navigating the internet
  • Excellent personal interaction, communication and phone skills along with a high degree of initiative, personal responsibility, ownership, and commitment to providing the highest level of customer service

Skills required

Mortgage Loans
Commercial Banking
Financial Services
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Job ID: fleetcor/TP/47273/1581


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FLEETCOR serves over 500,000 commercial accounts with millions of cardholders across the United States, Canada, Mexico, Europe, Africa and Asia.

FLEETCOR manages relationships with more than 800 partners, ranging in size from major oil companies to small petroleum marketers with a single fueling location. We provide services ranging from transaction processing to full program management. Our platforms, programs and infrastructure are both adaptable and scalable, allowing us to fulfill the requirements of a broad range of partners.

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