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Customer Sales Coordinator

Manpower Springdale Full-Time
$18,000.00 - $19,000.00 / year
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Description:

- Customer Service functions that support the key organizational objectives.
- Responsible for the door take-off process.
- Processing and landing customer orders into production facilities.
- Position is in direct communication with: customers, sales team, other members of the order execution team, and manufacturing personnel with concentration on non-engineered purchase orders.
- Review purchase orders.
- Coordinate and advance project status.
- Schedule orders to production based on standard lead times.
- Interface to JDE and release to production.
- Concession JDE price based on established guidelines.
- Check for FTQ take-offs completed by others.
- Work with customers on processing, scheduling, order changes, product issues and claims.
- Utilize knowledge of product and price book.
- Interact and coordinate with internal resources on projects.
- Initiate customer feedback and claims, problem solving, root cause resolution, and process credits.
- Be a point-of-contact on phone inquiries with expectation of 100% "live call" response and customer assistance without frequently forwarding calls to other front-end employees.
- Must be self-motivated, people oriented, service oriented and possess the ability to work with others.
- Computer skills including KaluCAD, PIMS, Microsoft Office Suite.
- Data entry skills
- Written and verbal communication skills.
- Construction or architectural industry background will be a plus.
- Proven customer service skills including prompt response and documentation

 

Recommended skills

Computer Literacy
Scheduling
Data Entry
Verbal Communication
Customer Service
Service Orientation

Location

Salary Details

Based on Job Title, Location and Skills
$19K
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Sales Coordinator
$18,000.00 - $19,000.00 / year
Estimated Salary: $88K
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Job ID: USA_480017

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