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Customer Sales Coordinator

Manpower Springdale Full-Time
$18,000.00 - $19,000.00 / year
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- Customer Service functions that support the key organizational objectives.
- Responsible for the door take-off process.
- Processing and landing customer orders into production facilities.
- Position is in direct communication with: customers, sales team, other members of the order execution team, and manufacturing personnel with concentration on non-engineered purchase orders.
- Review purchase orders.
- Coordinate and advance project status.
- Schedule orders to production based on standard lead times.
- Interface to JDE and release to production.
- Concession JDE price based on established guidelines.
- Check for FTQ take-offs completed by others.
- Work with customers on processing, scheduling, order changes, product issues and claims.
- Utilize knowledge of product and price book.
- Interact and coordinate with internal resources on projects.
- Initiate customer feedback and claims, problem solving, root cause resolution, and process credits.
- Be a point-of-contact on phone inquiries with expectation of 100% "live call" response and customer assistance without frequently forwarding calls to other front-end employees.
- Must be self-motivated, people oriented, service oriented and possess the ability to work with others.
- Computer skills including KaluCAD, PIMS, Microsoft Office Suite.
- Data entry skills
- Written and verbal communication skills.
- Construction or architectural industry background will be a plus.
- Proven customer service skills including prompt response and documentation


Recommended skills

Computer Literacy
Data Entry
Verbal Communication
Customer Service
Service Orientation


Salary Details

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Customer Sales Coordinator
$18,000.00 - $19,000.00 / year
Estimated Salary: $88K
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Job ID: USA_480017


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