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- Erlanger, KY
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Transaction Processor IV, Service Delivery Team Lead
Conduent, Inc. • Erlanger, KY
Posted 5 days ago
As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.
- Full Time
- Professional Development Opportunities
What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.
- Adaptable 9
- Detail-Oriented 9
- Multi-Tasker 8
- Strategic 10
- Expressive Presenter 6
- Conceptual 4
- Family Support
- Professional Development
Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.
Maintaining a work/life balance is the key to success.
Department learning opportunities and company-wide digital knowledge share.
Additional resources to support employees with families.
Conduent offers programs to help advance the careers of our employees.
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.
Work hours: 11:00 pm - 7:15 am Sun -Thu plus Fri or Sat OT as needed.
•Responsible for providing support to business operations such as front end, image & data capture, and / or document / transaction content management. Provides administrative support to business operations by performing processing tasks such as data entry and scanning, or similar activities.
•Provides support to business operations such as front end, image & data capture, payment services, and/or document/transaction content management.
•The work undertaken by the role holder is completed in line with the Service Level Agreement and Statement of Work relevant for the customer.
•Senior level job with extensive work experience
•Has developed expertise in a variety of work processes through job-related training
•Generates new and innovative solutions to complex problems, and proposes improvements to processes
•Analyzes complex technical problems and delivers solutions where precedent may not exist
•Works autonomously within established procedures and practices
•May provide immediate direction to a unit or group of employees, assigning tasks, checking work at frequent intervals and maintaining schedules
•A portion of time is normally spent performing individual tasks relation to the unit or sub-unit
•Will have specialized external certification (technical roles)
•May perform processing tasks in one or more of the following areas:
•Electronic fund transfer
•Content storage and retrieval
•All other duties as assigned.
•May perform one or more of the following duties:
•- Performs data entry of material from source documents to a computer database.
•- Transcribes routine pre-coded and identifiable alphanumeric data from source document and/or phone call into an automated system.
•- Ensures accuracy and completeness data.
•- Performs clerical tasks in the data entry function.
•- Receives and distributes incoming mail and materials.
•All other duties as assigned.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the 'Submit' button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.