Icon hamburger
US
Customer Care Rep... in Malden,Washington
Apply to this job.
Think you're the perfect candidate?
Apply on company site
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default5

Customer Service Representative

The Computer Merchant Ltd Spokane Contractor
Apply on company site
Customer Service Representative

Take inbound calls from Service Technicians • Trouble shoot I Phone issues • Process emails in a shared email box • Work reports in Service Max • Follow-up with any combination of Service Reps, Customer Service Managers, Field Supervisors (or others) to ensure the client's needs have been met. • Provide support to our field Service organization

Strong Teamwork skills • Strong interpersonal skills • Experience with inbound & outbound Client communications • Desire to be a part of an important and highly visible Field Support Group • Motivation to assist our Field Technicians to exceed Client satisfaction • Proven ability to quickly shift focus from one task to another • Ability to effectively communicate both verbally and in writing

Preferred experience with Service Max and/or SFDC • Preferred MS Word, Excel & Outlook skills • Preferred-foreign language skills

Equal Opportunity Employer Veterans/Disabled
 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Estimator

Based on Job Title, Location and Skills
$42K
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative
Estimated Salary: $64K
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 19-01970

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.