Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • South Norfolk, VA 23324

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Support Engineer (Computer and Mathematical) jobs in South Norfolk, VA delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Principal Technical Support Engineer

Lighthouse Placement Services • South Norfolk, VA

Posted 4 days ago

Job Snapshot

Other Great Industries

Job Competition



How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Principal Technical Support Engineer - OSE Federal DOD Secret Clearance needed. - Norfolk, VA

Essential Responsibilities: 

  • Work with customers to troubleshoot and resolve complex product issues
  • Interface with our world-class support, development and SQA teams to identify and to resolve product issues
  • Utilizing the companies Knowledge Management database, research & develop technical tips and solutions
  • Advise customer on network management best practices using company’s product suite

Required Experience:

  • Bachelors Degree in Computer Science/Network Security or equivalent discipline
  • Minimum of 5 years in network management supporting external customers 
  • 2 plus years in critical and managed customer care 
  • Proven expertise in customer relationship and management 
  • Network Management experience in Federal DOD environment preferred 
  • Experience working remotely, but cooperatively with HQ 
  • Demonstrated ability to identify and resolve complex network problems 
  • Cisco Certification (CCNA minimum, CCNP preferred) 
  • Linux Certification (RHTC minimum) 
  • Knowledge of Windows and Unix operating system environment
  • Ability to write technical articles outlining problems resolution and troubleshooting steps contribute knowledge to the knowledge base)
  • Ability to multi-task with strong attention to detail 
  • Ability to travel up to 25%
  • Project Management Certification a plus (PMP)
  • Server Hardware Support Certification a plus (Dell DOSD) •
  • VMWare Certification a plus 
  • Active Security Clearance Required
Job ID: 9167
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.