Havasu Regional Medical Center
The Physician Services receptionist plays an integral part in the collection and preparation of information for coding and reimbursement activities, staff and physician chart completion and permanent record storage and retrieval. This position ensures that medical records are maintained in accordance with Medical Staff rules and regulations, state and federal guidelines. A primary purpose for this position is to provide customer service, facilitate appointment scheduling, collect co-pays and follow up with patients as directed by the physician or nurse.
EducationHigh School Diploma or GEDExperienceA minimum of one year clerical and related systems experience in a healthcare environment; General knowledge of microcomputer/word processing software; Effective organization, attention to detail and oral/written communication skills
Technical SkillsMust have strong interpersonal, oral and written communication skills. Effective human relations skills are required for interfacing with team members, all levels of staff, physicians, patients, families and other contacts. Must possess the ability to effectively function in a stressful environment. Must possess the ability to use the following equipment; Telephone/Overhead Paging System/Fax Machine/Calculator/Computer. As pertinent to the position, must be able to use computer, telephone, calculator and adapt to new technology as it becomes available and necessary for the job.Must have a positive attitude, even temperament in stress/conflict situations.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran