This manager-level position is responsible for a segment within a given practice focused on a specific industry, service line, technology center, specialty area or region. Responsible for managing the three main pillars of a practice: people management, portfolio/delivery management and sales enablement. Has profit and loss responsibility or financial/expense management of practice.
Accountable for operational/financial metrics and overall business results of practice. Responsible for maintaining practice direction, ensuring quality of consulting delivery, and maintaining customer referenceability. Ensures that operational policies are followed and that business objectives are achieved by focusing on best practices and process improvements. Develops plans to successfully implement operational policies and achieves business plan. Is accountable for managing and growing a revenue stream and customer base. Typically manages individual contributors. May serve as advisor for moderately complex engagements.
8+ years of experience relevant to this position including 4 years of consulting experience and 2 years of project management leadership experience. Undergraduate degree or equivalent experience. Can lead, engage, mobilize and motivate multiple teams to accomplish goals. Product, technology or industry expertise relevant to the practice focus. Ability to travel as needed.
Customer Solutions (CS) Delivery Manager who will be responsible for managing a team of functional consultants to staff our NAMER portfolio of projects which include implementations, cloud migrations, upgrades, and Utility Integrated Managed Services. Responsible for solution delivery and oversight, resource management/enablement/utilization, delivery excellence and business development.
Responsibilities include, but are not limited to:
+ Enhance and evolve business development and delivery tools/collateral, including methodology and estimating models
+ Create and implement operational policies and processes to drive utilization, team enablement, key skill/performer retention, deliverable & solution reusability, consistent results, and continuous improvement of delivery quality.
+ Mentor and develop industry experience, application skills, and consulting expertise amongst team
+ Interview & onboard new staff, along with providing continual feedback and formal performance appraisals for team members
+ Provide complex solution delivery and solution oversight on active engagements
+ Partner with project managers to balance resource supply & demand, on active & bid engagements
+ Support consulting sales team with RFP responses, project estimation and resource planning, oral presentations, contract development and negotiation
+ People & team management experience
+ Minimum of 10 years consulting experience
+ Full life cycle experience delivering COTS - as an individual contributor and preferably with project management or team lead experience
+ Implementation experience with Oracle Utilities Customer Solutions or relevant competing software:
+ Customer Care and Billing
+ Customer to Meter/Customer Cloud Service
+ Meter Data Management/Meter Solution Cloud Service
+ Billing Cloud Service
+ Market Settlements Management
+ Experience in business development activities (RFP responses, scope definition and estimation, client presentations, staff planning, bid transition)
+ Team leadership on projects
+ Either direct employment with a utility or deep knowledge of utility business processes gained through consulting
**Range and benefit information provided in this posting are specific to the stated location(s)**
California Pay Range: from $134,900 to $270,000 per annum. May be eligible for bonus, equity, and compensation deferral.
Colorado Pay Range: from $123,900 to $243,000 per annum. May be eligible for bonus and equity.
New York City Pay Range: from $127,400 to $256,500 per annum. May be eligible for bonus, equity, and compensation deferral.
Washington Pay Range: from $142,400 to $256,500 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Flexible paid time off (unlimited or accrued vacation and sick leave)
9. Paid parental leave
10. Employee Stock Purchase Plan
11. Adoption assistance
12. Financial planning and group legal
13. Voluntary benefits including auto, homeowner and pet insurance
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you would like accessibility assistance or accommodation for a disability at any point, let us know at
, Option 1.
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
*** Which includes being a United States Affirmative Action Employer**
- Business Development
- Business Planning
- Business Processes
- Customer Service