Kforce has a client in the Miami, Florida (FL) area that is seeking an experienced Receptionist/Hospitality Officer.
Reporting to the Head of Administration and Communication, the Front Desk Receptionist is in charge of the Reception and Front Desk area. You will be the first point of contact for clients and visitors with the organization, responsible to ensure that all clients and visitors are taken care of with the highest standards of professionalism. The front desk area includes the reception activity (greeting clients and visitors in person or on the phone, valet/parking validation, maintaining a log of all visitors, vendors, etc.)
Supervising the daily service operations for meeting rooms and special courtesy service available for clients, visitors and for the staff
As the first point of contact, direct customers to proper locations and offer a courtesy beverage
Coordinating Catering Services for the agency (for clients); Overseeing the front desk area kitchen, will coordinate all Kitchen Supplies ensuring proper stock
Coordinating service vendors for the front desk (laundry, flowers, catering, restaurants, etc.)
Responsible for the general appearance of the client areas (rooms, private restroom, etc.)
Bachelor's degree with a first prior successful related experience (Hospitality, Customer Service, Front Desk/Reception, Administration, etc.), ideally in the Private Banking industry
Expert in multi-tasking, organizing and prioritizing; Demonstrated stress management skills
Outstanding customer skills; Good interpersonal and communication skills
Excellent sense of details with ability to work independently; High level of integrity and professionalism
Spanish and English are a must; Portuguese and/or French are a plus
Microsoft Office capabilities
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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