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Strategic Account Manager job in Albany at Austell Compact Equipment

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Strategic Account Manager at Austell Compact Equipment

Strategic Account Manager

Austell Compact Equipment Albany, GA Full Time

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

As a Strategic Account Manager you will support our customers in your designated territory. The Strategic Account Manager is responsible for providing exemplary customer satisfaction through the sale of Building Construction Products (BCP) and services to both assigned and new customers offered by Yancey. Bros. Co. This position will work as a team with the Prime Product Sales Rep and Cat Rental Store Rep and will serve as the primary liaison between Yancey Bros. Co. and the customer.

Primary Responsibilities:

  • Prospect and obtain new business for customers that are not currently doing business with Yancey Bros. Co. Over 50% of the territory business will come from new customers. 
  • Build relationships with key decision makers to obtain sales. Act as liaison and single point of contact with customers that purchase Caterpillar Building Construction Products 
  • Demonstrate key machine features and benefits and explain the Caterpillar value to both existing and new customers.
  • Meet all performance standards for gross sales dollars, profits, units, and close ratios. 
  • Develop an annual forecast and marketing plan for assigned territory, and complete a monthly update of the 90 day forecast. 
  • Maintain an average of 20 sales calls per day.  Enter all call reports and account activity on a daily basis. 
  • Keep updated records of machine population in the assigned territory. 
  • Process Machine Orders, finance documents, and rental agreements in an accurate, complete, and timely manner. 

Additional Responsibilities:

  • Participate in required safety program, and work in a safe manner.
  • Additional duties as assigned by manager.

Who We Are Looking For:

To be successful in this position you should have prior sales experience within an assigned territory, knowledge of tools applicable to the position and the desire to learn. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.

Education/Experience:

  • Bachelor’s Degree, Associate’s Degree, or Technical School degree in related field required or Equivalent sales and equipment experience can be substituted.

Required Qualifications/Skills:

  • Qualified candidate must have prior outside sales experience calling on customers and the ideal candidate will have experience calling on small and medium-sized contractors
  • High energy, excellent communication skills, and a strong work ethic required.

Preferred Qualifications/Skills:

  • Prior territory management experience preferred

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

  • Safety: We value the lives and health of our team and customers above all else.
  • Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
  • Teamwork: We work as one across our organization for the benefit of our customers.
  • Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
  • Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

  • Acting in a safe manner
  • Exhibiting honesty and integrity
  • Acting in a fair and ethical manner
  • Team mentality
  • Delivering quality results
  • Embraces change / improvement
  • Exhibiting superior customer service skills
  • Exhibiting pride and ownership
  • Working with a sense of urgency
  • Exhibiting a winning attitude 

What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

  • Competitive Pay
  • Individual Bonus Opportunities Available
  • Technician Tool Allowance
  • 401k Plan Strong Company Match
  • Employee Profit Sharing
  • Financial Wellness Coaching

Employee Wellness Program

  • Medical, Vision, Dental Insurance
  • Prescription Drug Coverage
  • Flexible Spending Accounts
  • Short & Long Term Disability
  • Group Life Insurance

Personal Time Off

  • Paid Holidays
  • Paid Sick Leave 

Career Development

  • Tuition Reimbursement
  • Ongoing Training 
  • Advancement Opportunities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Recommended Skills

  • Communication
  • Customer Satisfaction
  • Customer Service
  • Ethics
  • Finance
  • Forecasting
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