Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Support Desk Technologist

QTI Group Madison Full-Time
Apply Now
Summary: The QTI Group has partnered with an industry leader to recruit for 10 Support Desk Technologists for long-term assignments on Madison’s east side.Shifts are Monday through Friday and multiple hours are available ranging from 6:30am to 6:30pm.


The Support Desk Technologist provides support to a variety of customers troubleshooting technical problems or providing technical support related to software and hardware systems through configuration, monitoring, control and maintaining. The job is primarily phone support in a call center environment done through remote support. The position will also include activities such as reporting, data entry, and/or knowledge document creation during down times overnight.
  • Associate Degree. Coursework in IT or IS preferred.
  • Experience troubleshooting Windows 10 issues.
  • Minimum of 6 months of experience in a call canter environment.
  • Minimum of 6 months of experience in a help desk type role.
  • Strong written and verbal communication skills.
  • Strong customer service skills.

Recommended skills

Hardware Architecture
Technical Support
Phone Support
Customer Service
Complex Problem Solving
Information Technology
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: bh_3250


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

At The QTI Group, we have a knack for matching talent with culture and culture with talent. It’s something that comes with open, honest communication-a skill we’ve honed through years of sharing knowledge and building connections within our communities. We do this because we believe the well-being of you and everyone else is more than professional. It’s personal. Whether you’re looking for a temporary, contract to hire or direct hire position, we provide effective and personalized job search and application options. Best of all, our wide-reaching network offers you more choices to consider, including jobs at all skill levels.

Not Ready To Apply?
Jobs at QTI Group Talent Network

View the full profile